Groups and Events Coordinator

Welcome to the sacred sanctuary on the doorstep of Venice, San Clemente Palace Kempinski Venice - the stately resort immerses guests in 900-year-old landmark in drama, glamour, and heritage of Renaissance with a series of beautifully restored monastery buildings, 12th century chapel, and nearly 15 acres of ancient gardens boasting breathtaking views of the city while featuring a meticulously decorated 196 rooms and suites including the largest and most exclusive suite in Venice.
Annual art installations rotate around the property surrounding the Venice Biennale, its interiors artfully blend contemporary style and Renaissance-era drama, with lofty six-meter ceilings, broad corridors, grand staircases, and intricate details like Terrazzo flooring, silk-wrapped walls, Murano chandeliers are making the hotel one of Europe’s best art exhibition hotels.
Serenity flows at the hotel’s holistic Spa centre, The Merchant of Venice Spa, featuring a heated outdoor swimming pool, tennis court, jogging trails, pitch & putt golf course, and a comprehensive kids club for ultimate retreat.
The hotel’s proximity to San Marco Square, outstanding culinary options from a rich selection of Italian cuisine and its unique combination of events space invites guests for unforgettable moments.

For 2025 season - from end March to end October we are looking for talented people to join our Team.

JOB TITLE: Groups & Events Coordinator

DEPARTMENT: Sales & Marketing
NATIONALITY: Eligible for a working permit in Italy.

EDUCATION: Equivalent to High School Diploma or Hotel Apprenticeship.

EXPERIENCE: Minimum one (1) years experience in a 5 star hotel preferably in Sales or Banqueting.
LANGUAGE: Ability to work and communicate in a multinational environment:
Italian - excellent oral and written skills
English - excellent oral and written skills
Additional language - beneficial

Negotiation skills
Selling skills
Knowledge of food and menu preparation, service and presentation as well as pricing and cost strategies.

TECHNICAL COMPETENCIES: Computer literacy adapted to the field of Groups & Events:
Strong computer skills, including Microsoft Office, (Excel/PowerPoint/Word)
Micros Fidelio Opera and Sales & Catering

People Oriented
Passionate for European luxury
Entrepreneurial
Straightforward
Integer
Team player
Open to new ideas and visions
Flexible
Can do attitude at all times
Effective communication skills

SCOPE

Responsibility for assisting the concentrated sales efforts of the Groups and Events Sales Team and to extend that assistance to other professional sales team members when requested.

OVERALL OBJECTIVES

The job of Groups & Events Coordinator is executed satisfactorily when:
The Hotel achieves its Financial Objectives.

The Group and Events Sales team achieves their Revenue Objectives.

The person achieves their Personal Objectives.

The TTTT is carried out to the satisfaction of both Director of Groups & Events and the Groups and Events Coordinator.

**MAIN RESPONSIBILITIES**:
Assume complete responsibility for learning from initial orientation and training programs conducted when joining the sales team by the Director of Groups & Events and all sales associates.

Maintain an up-to-date planning information portfolio for easy reference in the sales and planning process.

Effectively represent the Hotel in all telephone, written and personal contacts with potential, past and current clients with warm and friendly guest contact, an ever-present willingness to assist, and especially an obvious desire to welcome client business to the hotel.

Follow all directions and guidelines shared by the Director of Groups & Events precisely asking questions to better understand any directions and guidelines which may be unclear.

Keep all colleagues abreast of all information from the client which maybe vital to timely response.

Prepare all typed materials (proposals, contracts, banquet event orders, change forms and all other inter-departmental forms) accurately and thoroughly realising the importance of such in order to ensure anticipated results.

Assume responsibility for small groups as assigned by the Director of Groups & Events following all department sales and planning procedures precisely and at all times.

Handle all type of events under the supervision of Director of Groups & Events.

Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.

Tutti i CV devono essere inviati comprensivi di autorizzazione al trattamento dei dati personali in conformità al Regolamento UE n. 2016/679 - GDPR e saranno utilizzati esclusivamente per la selezione in corso.
L'offerta di lavoro si intende riferita ad entrambi i sessi secondo il disposto delle leggi 903/77 e 125/91.

Contratto di lavoro: Tempo determinato

Disponibilità:

- Orario flessibile

Retribuzione supplementare:

- Quattordicesima
- Straordinario
- Tredicesima