Sales and Events Coordinator

1 giorno fa

Venezia, Italia San Clemente Palace A tempo pieno

San Clemente Palace is a luxury five stars hotel located on a private island in Venice, just 10 minutes from San Marco.

San Clemente Palace immerses guests in a 900-year-old building steeped in Renaissance charm and heritage, featuring a series of beautifully restored monastic buildings, a historic 12th-century church, and lush gardens.

We are seeking a **SALES and EVENTS COORDINATOR** for our hotel.

Our **Sales and Event Coordinator** handles client inquiries for meetings and events, prepares proposals, coordinates logistics, and maintains client relationships to maximize bookings and revenue. Key responsibilities include acting as a main point of contact, preparing sales reports, working with internal teams and vendors, and ensuring client satisfaction throughout the event process. Strong sales, communication, organization, and customer service skills are essential for success in this dynamic role.

**Key Responsibilities**
- **Client Interaction**: serve as the primary contact for potential and existing clients, answering questions and addressing concerns to ensure a positive experience.
- **Sales & Proposal Development**: create and present sales proposals, contracts, and presentations that highlight the hotel's event spaces and services.
- **Event Logistics**: coordinate and manage event logistics, including venue setup, catering, audiovisual equipment, and other necessary arrangements.
- **Relationship Management**:build and maintain strong client relationships through personalized service, which encourages repeat business.
- **Sales Support**:assist the sales team with administrative tasks, such as managing sales schedules, maintaining client databases, and conducting market research.
- **Reporting**:Prepare sales reports, track key performance indicators (like revenue and bookings), and identify areas for improvement.
- **Internal Coordination**:liaise with various hotel departments (e.g., F&B, Front Office, Sales) and external vendors to ensure smooth event execution.

**Required Skills & Qualifications**
- **Sales & Negotiation**:

- Proven ability to negotiate and close deals, recognizing up-selling opportunities to maximize revenue.
- **Communication**: excellent written and verbal communication skills for effective client and team interaction.
- **Organization & Time Management**:strong organizational skills to manage multiple projects, meet deadlines, and maintain accurate records.
- **Customer Service**:a commitment to providing high-level customer service and resolving client issues promptly and professionally.
- **Technical Proficiency**:proficient with Microsoft Office and event management software (e.g., Delphi, Opera).
- **Education & Experience**:a Bachelor's degree in Hospitality Management or a related field is often preferred, along with 3-5 experience years in a hotel Sales or Events department. Italian Language level C1 and eligible to work in Italy

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