Clinical Education Specialist Molecular Imaging

1 giorno fa

Milano, Italia GE Healthcare A tempo pieno

**Job Description Summary**: The role is responsible for providing formal technical and clinical training to customers: doctors and bio-medical engineers that have purchased a GE Healthcare Molecular Imaging products. Responsibilities include on-going post-sale customer support, on-site clinical visits for education sessions. Responsibilities will include also product demonstrations during pre-sale activities.

**Key responsibilities include**:

- Provide technical and clinical information to customer by demonstrating the full range of MI product features and benefits.
- Monitor and control customer satisfaction through continuing education trainings, optimization of the performances of the GE Healthcare equipment utilized by users.
- Support trade shows and professional conferences by performing GE Healthcare product demonstration and workstation promotion as well as customer training.
- Use product knowledge to assist commercial and marketing teams in developing sales tools.
- Provide post-training reports, regular feedback on customer satisfaction and needs to the internal Sales and Service organization.

**Required Qualifications**:

- Master’s Degree in Biomedical Engineer or related.
- Easy to establish relationship with people, open and flexible to work outside of the office.
- Willingness to travel extensively within your specified geographic region as well as to nationwide for trainings, sales meetings and tradeshows
- Solid problem solving skills (ability to manage and resolve conflict, communicate issues and propose solutions to both internal team members and external customers)
- Proven professional business acumen (experience interfacing with both internal team members and external customers as a part of a solution-based sales process)
- Self-motivated, willingness to take the initiative to identify opportunities for improvement and take actions to improve
- Team oriented with a customer satisfaction mindset
- Ability to multi-task effectively and manage multiple priorities at one time
- Strong presentation skills (public speaking and lecture experience desired)
- Ability to communicate effectively using local language
- Fluent in English

**Preferred Qualifications**:

- Technical background on GE Healthcaretechnology physics, medical etc. Basic clinical/medical background is also requested.
- Three or more years of demonstrated clinical scanning skills in specific modality

**Additional Information**:
**Relocation Assistance Provided**:No

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