Beauty Advisor with Italian in Porto, Portugal

1 giorno fa

Italia HRM Institute for RealRec A tempo pieno

**Full-time position for a leading cosmetics company**:

- **Work in Porto, Portugal**:

- **Online recruitment process**

We are recruiting on behalf of our client - a world’s leading outsourcing company that provides services related to customer/technical support and content moderation. It is present on many European markets, Portugal included. You will be signing the contract directly with the Portuguese employer.

**Responsibilities**:

- Customer contact via live chat, phone, E-mails, webforms or Social 1:1.
- Management of consumer requests relating to Information and complaints.
- Providing excellent solutions, and service.
- Providing product and beauty advice in a professional, precise and timely manner.

**Requirements**:

- Flawless communication skills, both **written and oral in Italian (C2)**+ Advanced English (B2);
- Excellent communication skills, empathy & high focus on customer satisfaction
- Customer orientation, problem solving skills, teamwork
- Good IT skills - required competence and speed in the use of tools to report interactions

**Nice to have**:

- Prior experience in Cosmetics and Luxury sector is preferential
- Knowledge and experience with digital and social media
- Previous experience in Customer Service

**What we offer**
- Full time contract
- Base salary without accommodation: 1240 €
- Base salary with accommodation (room in shared apartment with bills included): 1040 €
- You will also receive payment for completing the training

**CONTRACT**:

- Initial contract with a duration of 12 months, permanent after 2 years (or 1 renewal)
- Private health insurance after contract signature (additionally to the standard insurance).

**FOR INTERNATIONAL CANDIDATES**:

- Airport pick-up and administrative assistance with your registration in Portugal;
- Reimbursement of your initial flight expenses after 9 months of successful integration;
- Free Portuguese lessons, sports activities, cooking lessons and much more
- Interested in a new adventure? - APPLY TODAY to start your new job_

Pay: €1,040.00 - €1,240.00 per month

Application Question(s):

- When can you start working?
- Do you want to relocate to Portugal?

**Language**:

- Italian (required)
- English (required)

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