Key Account Manager

6 giorni fa

Milan, Italia John Crane A tempo pieno

The key account manager is responsible for handling the most important client accounts of John Crane. These accounts realized the highest percentage of company income, and the key account manager must build and maintain a strong relationship with them.

The role holder will be the main point of contact for the assigned key customers. He/she has to anticipate the client’s needs, work within the company to ensure deadlines for the client are met, and help the client succeed.

The key account manager will also bring in new business from existing clients or contacts and will develop new relationships with potential clients.

This is a hybrid role with visits to our offices in Muggiò (MB) expected at least 3 times per week.

**Duties & Responsibilities**
- Developing a solid and trusting relationship between major key clients and company
- Resolving key client issues and complaints
- Developing a complete understanding of key account needs
- Anticipating key account changes and improvements
- Managing communications between key clients and internal teams
- Managing account team assigned to each client
- Strategic planning to improve client results
- Negotiating contracts with the client and establishing a timeline of performance
- Establishing and overseeing internal budgets with the company and external budgets with the client
- Collaborating with the sales team to maximize profit by up-selling or cross-selling
- Planning and presenting reports on account progress, goals, and quarterly initiatives to share with team members, stakeholders, and possible use in future case studies or company training
- Meeting all client needs and deliverables according to proposed timelines
- Analysing client data to provide customer relationship management
- Expanding relationships and bringing in new clients

**Diversity & Inclusion**

We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.

**The Individual**
- Previous work experience in sales, management, key account management, or client management experience
- In-depth understanding of the company’s key clients and their position in the industry (Mainly pharmaceutical, chemical, and Oil&Gas)
- Goal-oriented, organized team player, eager to expand the company with new sales, clients, and territories
- Strong negotiation skills, with the ability follow through on client contracts
- Ability to multitask and manage more than one client.
- Proven results in delivering client solutions and meeting sales goals
- Able to analyse data and sales statistics and translate results into better solutions
- Excellent verbal and written communication skills; must be a listener, a presenter, and a people-person
- Basic computer skills, and experience with CRM software and the Microsoft Office Suite, with emphasis on superior Excel skills.
- Fluent Italian & English

**About Smiths**

**About John Crane

  • Junior Key Account Manager

    4 settimane fa

    Milan, Italia Openjobmetis SpA A tempo pieno

    Ricerchiamo e selezioniamo due KEY ACCOUNT MANAGER (KAM) JUNIOR da inserire nel Team della Divisione Agroalimentare. Il/la Key Account Manager Divisione Agroalimentare ha la responsabilità di sviluppare commercialmente l’attività sul territorio di competenza, pianificando visite, implementando azioni di business development coerenti con la struttura del...

  • Key Account Manager

    6 giorni fa

    Milan, Italia Smiths Group A tempo pieno

    Location: EMEA, Italy, Muggio- Ref: JOHNCRANEEMEA01696- Division: John Crane- Job Function: Sales**Job Description**: The key account manager is responsible for handling the most important client accounts of John Crane. These accounts realized the highest percentage of company income, and the key account manager must build and maintain a strong relationship...

  • Key Account Manager

    1 settimana fa

    Milan, Italia Rocket4Sales A tempo pieno

    Rocket4Sales supporta un’azienda europea software editor SaaS / IaaS in Italia , nella ricerca del/la suo/a futuro/a Key Account Manager / Senior Account Executive . Il ruolo combina attività di gestione dei key account (KAM) e sviluppo new business presso aziende mid-market, clienti target IT . Responsabilità principali : Key Account Management (KAM)...

  • Key Account Manager

    4 settimane fa

    Milan, Italia OVHcloud A tempo pieno

    Within your #OneTeamOur Sales Southern Europe department ensures the commercial development of our entire range of products. It embodies our values closest to our customers: innovation, sovereignty, and teamwork. Present in several countries, it is with our customers that the team co-constructs the future of cloud solutions and OVHcloudAs such, we are...

  • Key Account Manager

    2 settimane fa

    Milan, Italia Adler Pelzer Group A tempo pieno

    The **Adler Pelzer Group** is a worldwide leader in the design, engineering and manufacturing of acoustic and thermal components and systems for the automotive sector. With more than 15,000 employees and approximately 100 manufacturing and R&D facilities, we deliver to all major car brands globally. Adler Evo srl, for the Sales Department Italy, located in...

  • Junior Key Account Manager

    4 settimane fa

    Milan, Italia Openjobmetis SpA A tempo pieno

    Ricerchiamo e selezioniamo due KEY ACCOUNT MANAGER (KAM) JUNIOR da inserire nel Team della Divisione Agroalimentare.Il/la Key Account Manager Divisione Agroalimentare ha la responsabilità di sviluppare commercialmente l’attività sul territorio di competenza, pianificando visite, implementando azioni di business development coerenti con la struttura del...

  • Key Account Manager

    3 settimane fa

    Milan, Italia OVHcloud A tempo pieno

    Within your #OneTeam Our Sales Southern Europe department ensures the commercial development of our entire range of products. It embodies our values closest to our customers: innovation, sovereignty, and teamwork. Present in several countries, it is with our customers that the team co-constructs the future of cloud solutions and OVHcloud As such, we are...

  • Key Account Manager

    4 settimane fa

    Milan, Italia OVHcloud A tempo pieno

    Within your #OneTeam Our Sales Southern Europe department ensures the commercial development of our entire range of products. It embodies our values closest to our customers: innovation, sovereignty, and teamwork. Present in several countries, it is with our customers that the team co-constructs the future of cloud solutions and OVHcloud As such, we are...

  • Key Account Manager

    2 settimane fa

    Greater Milan Metropolitan Area, Italia Rocket4Sales A tempo pieno

    Rocket4Sales supporta un'azienda europeasoftware editor SaaS / IaaS in Italia, nella ricerca del/la suo/a futuro/aKey Account Manager / Senior Account Executive.Il ruolo combina attività di gestione dei key account (KAM) e sviluppo new business presso aziendemid-market, clienti target IT.Responsabilità principali :Key Account Management (KAM)Gestire un...

  • Junior Key Account Manager

    3 settimane fa

    Milan, Italia Openjobmetis SpA A tempo pieno

    Ricerchiamo e selezioniamo due KEY ACCOUNT MANAGER (KAM) JUNIOR da inserire nel Team della Divisione Agroalimentare. Il/la Key Account Manager Divisione Agroalimentare ha la responsabilità di sviluppare commercialmente l'attività sul territorio di competenza, pianificando visite, implementando azioni di business development coerenti con la struttura del...