Solution Architect Iii

**_Responsibilities: - ** **_Opportunity Analysis - ** - Engages client's IT and business staff and management. - Identifies client's business and technical requirements. - Understands which offerings best address customer needs. - Identifies probable competition, evaluates relative strengths. - Be informed about client budget, pricing, and allowable costs of solution. **_Solution Design and Development - ** - Provides solutions to meet client requirements, is able to adapt to new requirements and optimize solutions. - Validates standard solutions, services and products early in the planning cycle. - Considers client growth path, client scalability of elements of solution. - Creates solution using standard elements and minor customization to meet defined requirements. - Solutions meet scope and service level agreement objectives. - Ensures that any solution elements within their scope contribute to an innovative value proposition. - Is creative and adapts to customer needs rather than providing "boiler plate" responses. - Defines any risks associated with their solution element. - Understands the impact on other solution elements, defines and documents mitigation strategies. - Ensures optimal costs within their scope of responsibility on each deal, using standard tools and thorough review with Delivery. - Captures and highlights risks and any associated costs. - Documents how the solution achieves required cost savings. - Creates detailed cost model, assumptions and service description for one tower component and contributes to client-facing documentation. - Participates in due diligence activities and integrates results of findings into solution and cost (pre and post contract). - Is deliverables focused with appreciation of time sensitivity. **_Solution Leadership - ** - Interprets and executes solution direction. - Influences subordinates and peers. - Supports consolidation of models, assumptions by financial analysts, writers and others. **_Solution-Pursuit Integration - ** - Communicates inter-tower dependencies, volume overlaps, allowable costs per tower, staff sharing, and more. - Assesses solution, delivery and client needs to identify integration points. - Clearly defines all risks through governance process and works to mitigate. - Provides requested inputs for contract items. - Transition solutions meet client timeline, asset handling and risk parameters. - Applies service start-up and delivery organizations' guidelines. - Conducts component peer reviews, supports higher-level Delivery and commercial governance reviews. **_Client/Customer Relationship - ** - Builds strong professional relationships with key IT and business executives. - Applies consultative selling techniques to advance opportunities. - Builds customer loyalty through being a trusted advisor. - Partners effectively with others in the account to ensure problem resolution and customer satisfaction. - Effectively communicates and articulates the details of their solution functions in a proposed customer solution **_Account Team Collaboration - ** - Actively supports the account team with solution advice, proposals, presentations, and other customer communications. - Transfers knowledge to account team. - Understands the roles and effectively engages other teams and resources within the company and partners. - Applies technical skills to identify overlooked opportunities within the account. - Facilitates smooth transition from sales to implementation by orienting the appropriate teams to the solution design. **_Education and Experience Required: - ** - Technical university or Bachelor preferred or equivalent experience. - 5-8 years experience in technical selling and/or consultative selling. - Technical and/or solution experience in IT industry. - Experience in vertical industry preferred. - 2-5 years experience in project/program management. - Preferred technical certifications or relevant experience. **_Knowledge and Skills: - ** **_Technical/Solution - ** - Demonstrates solid knowledge of outsourcing services, breadth of solutions. - Good awareness of portfolio offerings, standards. - Demonstrates current understanding of technical innovations and trends and their impact on solving customer business problems. - Demonstrates ability to work as a contributing team member for large complex projects. - Has a high level understanding of the portfolio roadmaps of multiple business units. **_Business - ** - Understands and applies basic financial and accounting concepts and applies them appropriately in positioning proposed solutions. - Applies understanding of the customer's value chain and business requirements when designing and proposing solutions. - Communicates the value of the solution in terms of financial return and benefits, impact on customer business goals. **_Industry - ** - Solid level of industry acumen; keeps current with trends and able to converse with client on requirements, solution, issues and challenges