Ocean Agent

Company Description
“We’re not in the shipping business; we’re in the information business” - Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.
- 18,000 trained professionals
- 250+ locations worldwide
- Fortune 500
- Globally unified systems

**Job Description**:
Ensure timely and accurate movement of freight and information, while providing an exceptional customer service within the Ocean Department.
- Ensure smooth and timely freight process flow
- Ensure accurate and timely data entry into our operational system
- Track and Trace Ocean Files and reporting
- Ensure documents are timely sent and Shipping notices communicated to overseas and customers
- Ensure accurate and timely client and vendors billing.
- Interact with our customers in arranging their international shipments, meeting customer service standards.
- Contribute to maintain good relationships with suppliers (Ocean carriers, trucking companies and others involved).
- Meet compliance at all times to regulations internal and external in accordance with government regulations.
- Understand department process flow, and looking for best practices to improve operational efficiency and productivity
Escalation of problems to Management when necessary
- Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride.
- Meets company standards of 52 hours training per year per employee.
- Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride.
- Adhere to the company’s 10 cultural attributes**:_Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor and Visionary._**

**Qualifications**:

- 2 - 3 years of experience and/or training; or equivalent combination of education and experience
- Understanding of ocean documentation process a plus
- Hazardous Materials certification (preferred)
- English fluent, written and spoken (required)

Additional Information**
Expeditors offers benefits**
- Employee Stock Purchase Plan
- Training and Personnel Development Program
**Reporting Structure**
- Ocean dept. Lead Agent/ Supervisor

All your information will be kept confidential according to EEO guidelines