Global Continuous Improvement Expert

1 settimana fa

Arese, Italia HITACHI ENERGY ITALY S.P.A. A tempo pieno

**Description**

As Continuous Improvement Expert you are responsible for leading projects / initiatives to continuously improve our services, processes and governance framework along the Voice of Customer. Analyzing customer feedback data on various IT related services and synthesizing those insights with the goal of informing, supporting and influencing IT stakeholders to continuously improve the customer/user experience.

How you'll make an impact:

- Run or support strategic improvements projects and delivering process management utilizing L6S and other CI methodologies like PDCA, 8D
- Identify and track costs / benefits associated to improvements; Manage the CI Pipeline
- Distills large amounts of quantitative and qualitative data into synthesized, actionable insights by using various statistical methods, such as correlations and regressions.
- Training, Coaching and creating relevant material
- Analyzing data and provide relevant reports and lead improvement initiatives
- Derives insights and conclusions based on the data.
- Uses the knowledge of the concepts of the Customer Value and Voice of the Customer based on the
- Continuously improves the data collection, measurement, and analysis process.
- Constantly review projects processes and tools quality and costs to guarantee operational excellence and propose improvements
- Conveys compelling insights to the varying levels within the organization using storytelling techniques and delivering presentations.

You’re background:

- 5 years of professional working experience as a Continuous Improvement specialist
- L6S BB Certification preferrable, GB certification as minimum with proven record of successful L6S trainings
- Professional experience in IT preferred, or in transactional business as minimum
- Strong experience on mTab and Data management and visualization tools
- Strong knowledge of MS tools and PowerBi

**More about us**

We offer you the opportunity to work with fantastic people and develop yourself on projects that present great technical challenges and have a real impact. Wide range of benefits: health insurance, pension fund, welfare, flexible working type, flexible working hours.

  • Team Leader

    1 settimana fa

    Arese, Italia Hitachi Rail S.p.A. A tempo pieno

    **Descrizione** **Who We Are** Hitachi Rail is a global, fully integrated provider of rail solutions for rolling stock, signaling, service and maintenance, digital technology, and turnkey service. With a presence in 38 countries on three continents and more than 13,000 employees, our mission is to contribute to society through the continuous development of...

  • Global Hse Manager

    3 giorni fa

    Arese, Italia HITACHI ENERGY UK LIMITED A tempo pieno

    **Description** **The opportunity**: As a **Global BU HSE Mana**ger you will manage a department that include multiple global team members. They will be accountable for all works associated with the Business Units Health, Safety and Environmental domains. As the Business Units most senior HSE professional, you are a seasoned and internationally recognized...

  • Global Enterprise Architect for Manufacturing and

    2 giorni fa

    Arese, Italia HITACHI ENERGY SERVICES SP. Z O.O. A tempo pieno

    **Description** **Enterprise Architecture Team **, within Platform & Aplplication Division** is group of the area experts professionals, whose evalute projects according to technical, governance & compliance requirements. **To extend expertise** in the team we are looking for: **Global Enterprise Architect for Manufacturing and Engineering.** **This role...

  • Deputy Manager Customer Experience and Sales

    7 giorni fa

    Arese, Italia Tommy Hilfiger A tempo pieno

    **Design Your Future at PVH** Deputy Manager Customer Experience and Sales - Tommy Hilfiger Arese **Be part of an iconic story.** PVH is the growth platform for Calvin Klein and TOMMY HILFIGER. Through driving brand strength and relevance, we are connecting our global, iconic brands closer to where the consumer is going than ever before, today and with...

  • Intern, Demand Planning

    3 giorni fa

    Arese, Italia SC Johnson A tempo pieno

    Summary: - The demand-planning organization of SC Johnson is responsible for the development of the demand forecast. - The primary role of the demand planner is to develop a demand forecast using data such as sales inputs on promotions and distributions, shipment history, competitor activities and marketing plans. - The market demand planner is the...

  • Intern, Demand Planning

    3 giorni fa

    Arese, Italia SC Johnson A tempo pieno

    INTERN DEMAND PLANNING - Location: Intern, Demand Planning - Function: Supply Chain **Overview**: **About the role** The demand-planning organization of SC Johnson is responsible for the development of the demand forecast. The primary role of the demand planner is to develop a demand forecast using data such as sales inputs on promotions and distributions,...

  • Senior Analyst, Supply Planning

    2 giorni fa

    Arese, Lombardia, Italia SC Johnson A tempo pieno

    SC JOHNSON IS A FIFTH-GENERATION FAMILY COMPANY BUILT ON THE SPIRIT OF OUR PEOPLE. We have been leading with purpose for over 130 years, building iconic brands that win the hearts and minds of consumers – such as Raid, Glade, Ziploc and more, in virtually every country around the world. Together, we are creating a better future – for the planet, for...

  • Senior Analyst, Supply Planning

    4 giorni fa

    Arese, Lombardia, Italia SC Johnson A tempo pieno

    SC JOHNSON IS A FIFTH-GENERATION FAMILY COMPANY BUILT ON THE SPIRIT OF OUR PEOPLE. We have been leading with purpose for over 130 years, building iconic brands that win the hearts and minds of consumers – such as Raid, Glade, Ziploc and more, in virtually every country around the world. Together, we are creating a better future – for the planet, for...

  • Graphic Shared Services – Graphics Specialist

    2 settimane fa

    Arese, Lombardia, Italia SC Johnson A tempo pieno

    SC JOHNSON IS A FIFTH-GENERATION FAMILY COMPANY BUILT ON THE SPIRIT OF OUR PEOPLE. We have been leading with purpose for over 130 years, building iconic brands that win the hearts and minds of consumers – such as Raid, Glade, Ziploc and more, in virtually every country around the world. Together, we are creating a better future – for the planet, for...

  • Graphic Shared Services – Graphics Specialist

    2 settimane fa

    Arese, Lombardia, Italia SC Johnson A tempo pieno

    SC JOHNSON IS A FIFTH-GENERATION FAMILY COMPANY BUILT ON THE SPIRIT OF OUR PEOPLE. We have been leading with purpose for over 130 years, building iconic brands that win the hearts and minds of consumers – such as Raid, Glade, Ziploc and more, in virtually every country around the world. Together, we are creating a better future – for the planet, for...