Internship Retail Coordinator

4 giorni fa

Milano, Italia Tiffany & Co. A tempo pieno

**Position**:
The Intern - Retail Support Coordinator will work closely with the Headquarter Retail Team, partnering also with all Stores and Headquarter functions.

**Main activities**:

- Be responsible for analyzing data in order to create key asset for the Retail strategies within the markets.
Support the Retail Director, Retail Team and the Store Managers by providing weekly & monthly retail-oriented dashboards to help them monitor their teams and targets.
- Be the key-user for the internal Tools used in the cluster and train the retail teams on a monthly basis on the new features and improvements, to make the most of the tool.
- Coordinate all clienteling reporting and support tools for the retail teams to ensure data capture, frequency, and retention KPIs are being achieved.
- Partner with the market’s Retail Team to create a high-performance clienteling culture, capabilities and programs to inspire our retail teams to proactively build strong relationships with their clients, aimed at increasing customer loyalty and life time value.
- Support the Retail Learning Manager to identify learning action plan to maximise clienteling skills, selling skills and elevate the Client Experience
- Work on the filed (in boutique) to support daily activities related with the implementation of Retail & Operations projects.

**Requirements**:

- Previous experience in retail (both on the field and HQ)
- Good understanding of retail stores processes and procedures
- Previous experience in data analysis
- Desire to grow in a dynamic environment
- Strong networking skills, with ability to build rapport quickly
- Flexibility to travel in the stores of the cluster (Italy, Spain, Turkey)
- Fluent in English, Italian will be a valuable plus

**Internship details**:

- Starting Date: February 2025
- Duration: 6 months
- Full-time (40h per week)Location: Milan - Tiffany headquarter**_TIFFANY & CO. _**
**MAISON***:

- Founded in 1837 by Charles Lewis Tiffany in New York City, Tiffany & Co. is one of the world’s most prestigious houses for jewelry and accessories. Love has been the driving force of Tiffany & Co. since its inception, uniting the jeweler’s core values of inventiveness, craft and joy in designs that endure across generations.
As a global pioneer in the art of fine jewelry, Tiffany has spent almost two centuries perfecting its craft and setting benchmarks within the industry. It is through this unwavering vow to excellence and expertise, to heritage and innovation, to optimism and possibility that Tiffany continues its legacy, creating designs that inspire people to express and celebrate the many facets of love.

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