Agile Coach Lead

2 settimane fa

Milano, Italia ING Direct A tempo pieno

The Agile Coach Lead shapes the further development and implementation of the Agile Way of Working to enable continuous improvement. The role is responsible to promotes the Agile culture and way of working as well as a role model of the associated behavior. The role is also responsible to lead the Agile Coach team and engage people by using clear communication, giving and receiving constructive feedback, understanding and simplifying complex issues, and contributing to the desired cultural change.

**Key Responsibilities**:

- Contribute to the development of a high-performing team and organisation by coaching leaders, teams and individuals within ING in terms of Agile maturity, with the goal of adding customer value.
- Provide coaching on Agile Methodology and High Performing Organization at different organizational levels, fostering a permanent mindset and behavioural change
- Advising stakeholders on Agile Way of Working maturity level and on the development of teams’ performance.
- Contributing to the development of high-performing teams that are capable of continuous improvement, adding value for customers and the organization.
- Acting as a change agent, promoting a solid Agile culture at all levels, also leading by example.
- Facilitating and/or delivering Agile Way of Working related trainings, enabling a Learning Organisation. Responsible for the constant update and accuracy of learning material
- Facilitating workshops, Agile events, and ceremonies to ensure their effectiveness
- Providing support to teams on good practices and tools to enable Agile way of working adoption
- Producing/monitoring regular assessments of the assigned squads/teams as well as the consolidate picture in order to understand needs, goals and the steps to achieve them. Helping leaders and teams understand their goals and next steps to achieve them
- Providing consultancy on organizational design
- Identifying cross-structures interactions potential and pain points and drive change following Agile values and principles
- Actively participating in the local and global ING Way of Working community
- Engage and lead the agile coach team

**Requirement**
- University Degree
- 5+ years of experience working as Agile Coach in a complex organization where Agile Way of Working involves multiple areas, also beyond IT
- 3+ years’ experience in leading teams
- Proven experience in stakeholders’ management
- Proven experience in supporting Agile transformation on a large scale
- Proven experience in leading Agile software delivery teams, also as a Scrum Master, Product Owner or Team Lead
- Proven knowledge of different Agile Frameworks, at least Scrum and Kanban. XP, Lean Software/Product Development, LeSS and Safe are a plus
- Agile certifications such as CSM, CSPO, SPC, ACC are a plus
- Professional coaching knowledge and experience
- Proven experience in giving feedback in a structured way
- Fluent in English (written and spoken)

**Soft Skills**:

- Excellent interpersonal skills
- Inspiring leadership
- Able to work autonomously
- Resilience under pressure
- Able to navigate ambiguity
- High level of flexibility
- Result oriented
- Strong data fluency
- Open to change

**Duration**: Permanent

**Work Location**: Milan

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