Internal Sales Executive Smb Workplace

**Job Purpose**: Internal co-owner of accounts with FSE / IKAM for the largest accounts delivering customer satisfaction and developing new sales opportunities Key account management for defined set of mid sized partner across the TD SYNNEX portfolio; incentivised based on total portfolio **Responsibilities**: - Maximizes call potential and outcomes using a number of different sources to gain information on customer - Generate new business opportunities by planning outbound calls to customers - Have a conversation with customer around a solution/product area - Offers recommendations to enhance the value proposition by collecting information from the customer to understand the business requirements - Achieve monthly/quarterly Revenue and Margin targets for the aligned customer/ segment - Builds excellent customer relationships through proactive engagement - Develops partner relationship (incl. account planning, cross-selling etc.) - Provide, sell and negotiate product information, pricing, special offers and promotions - Attainment of Key Performance Indicators (KPI's) such as daily talk time and outbound calls - Sell the benefits of using TD SYNNEX and the Company value proposition - Identify project opportunities and engages with BDM/ISS if specific product/ vendor knowledge is required - Engages in active inside selling and "intelligent project fishing". Manages customer backorder along specialist knowledge - Generate and own a pipeline of deals in TD SYNNEX's CRM system, which is regularly reviewed and updated and ensure active closure of opportunities - Provide accurate and timely quotations to customers - Ensure TD SYNNEX maintains service levels agreements with customers - Manage customer backorder expectations and reporting - Proactively develop relationships with key internal and external contacts - Ensure CRM system is well maintained and provides correct customer information **Knowledge Skills and Experience** - 1-2 years of experience in sales or equivalent of educational background - A knowledge of product set would be desirable but not essential - Numerate with good attention to detail - Excellent telephone manner - Priority management and planning skills - Strive to achieve set targets - Understands Sales Process - Effective Communication Skills - Good relationship building - Working knowledge of Microsoft Word, Excel, Outlook - A knowledge of product set would be desirable but not essential - IT industry knowledge would be desirable but not essential **What's In It For You?** - ** Elective Benefits**: Our programs are tailored to your country to best accommodate your lifestyle. - ** Grow Your Career**:Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses. - ** Elevate Your Personal Well-Being**: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program. - ** Diversity, Equity & Inclusion**:It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities. - ** Make the Most of our Global Organization**: Network with other new co-workers within your first 30 days through our onboarding program. - ** Connect with Your Community**: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives. At TD SYNNEX, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply. You may be exactly the person we're looking for