Service Emea Vos Project Manager

At Vertiv, we build products that keep critical technologies running 24/7. We are proud we were the first to protect mainframes with precision cooling systems. We were the first to introduce an integrated enclosure system to distributed networks. We help some of the largest names in the industry bring new capacity online faster and at a lower cost when search and social media increased demand for storage and computing. Our portfolio spans power, thermal and infrastructure management products, software and solutions, and is complemented by a network of nearly 250 service centers worldwide.

We are now looking for a **Service EMEA VOS Project Manager **to join our team in **Tognana, Italy.**
**Service EMEA VOS Project Manager **is responsible for leading and implementing, in Service Operations EMEA, Lean and Lean Six Sigma projects to improve business performance in alignment with key initiatives across the organization. Liaise with highly skilled team of change agents and Subject Matter Experts working with all other functional areas of the business as well as customers. Develop, execute and sustain effective process improvements that drive process and productivity improvements utilizing Lean methodologies and Digitalization opportunities.

Under the direction of the EMEA Service Operations Director, this individual contributor will:

- Serve as a change agent by driving the required cultural transformation and the adoption of successful Lean process improvement practices and digital technologies, and by diagnosing barriers to project success and facilitating resolution.
- Duties will include project management, execution of projects, data analysis and preparation, mapping and documenting processes, training Lean methodology.

**Your main responsibilities as a **Service EMEA VOS Project Manager **will be**:

- Decisions have a direct impact on service operations and customers;
- Frequently interacts with peer groups;
- Interactions normally involve information exchange and problem resolution;
- Ability to lead change initiatives and drive process excellence;
- Leads service VOS communications, education and trainings;
- Implements site analysis including baseline of operations and financial analysis and continuous; measurement and improvement;
- Partner with the other VOS managers to develop within EMEA and Globally, deploy and harmonize VOS strategy.

**_In order to be successful in this role, you will need to have:

- **
- University Degree (preferably in Industrial Engineering) or equivalent;
- Six Sigma / Lean certifications, preferred;
Required Experience:

- Proven track record of operational execution;
- Prior experience in leading diverse teams to achieve a common goal;
- Prior experience using Excel, PowerPoint, Word, Outlook, Minitab;
- Project management experience preferred.

**What skills we value**:

- Ability to interact with all levels within the organization;
- Ability to work within a matrix management environment;
- Work with mínimal supervision;
- Ability to organize and schedule people and tasks; Use goals to guide actions and create detailed action plans; manage multiple projects;
- Execution orientated, with a strong sense of urgency around tangible results;
- Able to demonstrate leadership without formal authority;
- Strong written and oral communication / presentations skills;
- Work well in a team environment, with sound negotiation and issue resolution skills;
- Excellent Facilitation skills;
- Ability to assume a role of authority as necessary; advocate new ideas, even when risk is involved; delegate responsibility and empower teams to make decisions; provide constructive feedback to others;
- Being open to change (positive or negative) in response to new information, different or unexpected circumstances, and/or to work in ambiguous situations;
- Accepting and adhering to high ethical, moral, and personal values in decisions, communications, actions, and when dealing with others;
- Quality Focused, Attentive to Detail, and Results-Oriented;
- Ability to influence positive change effectively.