Immersive Experience Staff/guide Rome

Are you ready to revolutionize the way people experience leisure? Welcome to **IKONO**, an innovative concept that’s redefining creativity and imagination across Europe. With seven immersive locations in Madrid, Rome, Barcelona, Budapest, Vienna, Copenhagen, and Berlin, IKONO invites people into eclectic worlds where art, play, and the unexpected collide. We’re growing fast, expanding our horizons across Europe and beyond **Why Join Us?** **Impact**: Be part of a game-changing project redefining the leisure industry. **Growth**: We’re here to fuel your ambition with opportunities for professional development. **Culture**:Thrive in a vibrant, international team that’s all about collaboration and creativity. **Location**: Work from our central Rome venue at Via del Seminario, the heartbeat of the city. **What’s Next?** - Step 1: Chat with our Recruitment team to kick things off. - Step 2: Meet our Operations team at the Rome venue. **What’s Your Mission?** As an **IKONIC Staff member**, you play a key role in ensuring our customers' satisfaction. With your intuitive understanding, you anticipate their needs even before they realize them. Supported by your Store Manager, you expertly match those needs with the right products and services. Your primary goal is to warmly welcome and assist gallery visitors, ensuring a high-quality experience for everyone. **What You’ll Do**: - Welcoming customers with a friendly smile - Helping guests with ticket purchases. - Handling reservations on our website and through our ticket partners. - Taking care of the cash register. - Being the friendly face at the museum store stand and keeping it well-stocked. - Guiding visitors through the route and sharing details of the experience. - Providing support to enhance the overall experience. - Taking care of repairs and maintenance to keep our spaces in top shape. - Ensuring the exhibition is always in a perfect state for our visitors. **What sets you apart**: - Strong verbal and written communication skills. - Resilient in handling daily challenges. - Collaborative team player. - Ability to provide clear and concise explanations. - Capable of assisting in setting up exhibitions. - Attention to detail in all tasks. - Able to perform actions such as bending over or lifting things. - A responsible attitude, you're friendly and polite. - Demonstrate tremendous passion and energy for your work. - Able to adapt to flexible schedules. **What you bring**: - Prior experience and knowledge in customer service. - Proficient in cash handling. - Fluency in English and Italian, minimum level fluent-upper B2. Spanish, French, and other European languages would be an advantage IKONO is committed to building an inclusive, inspiring workplace where everyone feels valued and empowered. Our values? - **Ci penso io, "I’ll handle it"** We do what needs to be done. It’s about initiative, proactive problem-solving, ownership mentality, and acknowledging mistakes. - **There’s always a way**, We don’t have problems; we face challenges and always look for creative solutions. It’s about creativity, optimism, and taking risks. - **Create with kindness**, We never forget that people come first. We’re empathetic and support each other. It’s about collaboration, empathy, and recognition for hard work. - **Live your legend,** Match your ambition with opportunity, fulfilling your potential with us. It’s about goal focus, flexibility, gratitude, and continuous learning **Job Types**: Part-time, Temporary Contract length: 3 months Pay: From €14,326.00 per year Expected hours: 25 per week Application Question(s): - What is your proficiency in Italian? (Elementary-Intermediate.Advanced-Bilingual/Native) - What is your proficiency in English? (Elementary-Intermediate.Advanced-Bilingual/Native) - What is your experience in customer facing roles? (brief explanation) - When can you start working with us? Work Location: In person