Shift Leader

**About us**: Leonardo Hotels is well positioned for the future as a long-term secure employer and is looking for personalities We live our motto **BE YOURSELF**. Conformity, strict regulations and rigid rules have long been history with us. What counts for us is your personality. Nobody has to hide or change for us - just be who you are. In our colourful and somewhat crazy team - the **Leonardo Family** - your motivation, your opinion and your ideas are in demand. **What we offer**: - Support in reconciling work and family life - Europe-wide employee app "LEAPP" - Discounts on accommodation and in the restaurants of the Fattal Hotel Group - Training and development programmes at our Leonardo Academy - Team events **Your Profile**: - **BE YOURSELF** - Be authentic and yourself - At least 4 years of professional experience at the Front Office, preferably in medium/big city hotels - Hospitality is in your veins - Stress resistant, accurate and decisive - Responsible and able to lead a Team - Flexible in working on shifts - Fluent in English and in Italian - Good knowledge of the main IT systems and booking systems (OTA) - Good knowledge of the city of Venice, its hidden treasures and lifestyle **Your Main Duties**: - You make sure guests feel at home, by providing the best personal service - Handling administrative tasks - Scheduling - Leading the Front Office Team and acting as Front Office Manager when needed - Contributing to the personal and professional growth of your colleagues - Being the best example **Your Contact Person**: **Sabrina Ligi** HR Manager Leonardo Hotels Italy & Hungary T: +39 02 31817 0 Leonardo Royal Venice Mestre Via Ca' Marcello 6 30172 Venezia