Customer Quality Specialist

6 giorni fa

Milano, Italia Prysmian Group A tempo pieno

Your role as Customer Quality Specialist is a key one for our organization.

The team is part of one of your Business Unit, named Network Components; our products are vital to connect power systems and support the development of efficient, reliable, and safe power grids.

Your role
- About customer centricity. You will build relationships within the business by becoming a point of contact for questions and discussions about project requirements, defined quality actions and nonconformities. Organize regular alignment meetings and visits with Customers is part of your role.
- Process and Quality Requirements alignment. You will work with our customers, Project Quality Managers and Engineers through the Inspection and Test Plans and Quality documentation, also visiting clients and our plants.
- Customer Relationship. You will act as Customer focal point for all customer claims, supporting their prompt closure and driving improvements.
- Quality Assurance. Support the quality assurance function to comply with all relevant regulations, licenses, and certifications. You will make sure that quality assurance plan is in place and fully executed to improve the level of customer satisfaction.

Who are we looking for?
- You have technical background with a proven experience in quality assurance.
- Previous experience in similar industry (Engineering, Energy distribution/transmission, home appliance)
- You have a very analytical and quality / research oriented approach.
- Fluency in English is mandatory, and a second language would be a plus.
- You are willing to travel up to 50% of your work time.
- Prysmian, as an Equal Opportunity Employer, aims to attract and recruit individuals with diverse backgrounds, skills, and abilities. We strongly believe that diversity brings significant value at all levels of the organization, increasing the possibility of capturing market opportunities and maximizing value for our customers and stakeholders. With Diversity, Equity, and Inclusion (DE&I) as part of our Social Ambition 2030 and a strategic pillar of our Company culture, Prysmian is committed to the development of an organization that prioritizes talent, where people feel respected, included, and free to fully express their potential just as they are._
- All Managers and HRs in Prysmian are responsible for ensuring DE&I policies are respected during the recruiting process, as well as recognizing and mitigating unconscious biases that must not influence our selection processes. All persons will be considered for employment without regard to their race, ethnicity, religion, nationality, origin, citizenship status, socio-economic status, age, sex, gender identity or expression, sexual orientation, marital status, disability, military service or veteran status, pregnancy, parental leave, medical conditions, or any other characteristic protected by applicable federal, state or local laws. Prysmian will endeavor to make a reasonable accommodation for any disclosed physical or neurological condition or disability of a qualified applicant unless the accommodation would impose an undue hardship on the operation of our business._
- Visit our _
- DE&I Page_
- to_ learn more about Prysmian's commitments._

  • Customer Quality Specialist – Automotive Qa

    6 ore fa

    Milano, Italia Ali Spa - Filiale Di Garbagnate Milanese A tempo pieno

    Un'agenzia di lavoro è alla ricerca di un/una Customer Quality Specialist per un'azienda metalmeccanica a Cornaredo (MI).La figura si occuperà di configurare problematiche, identificare soluzioni per non conformità e supportare il Responsabile Qualità.È richiesta preferibile esperienza nel settore Automotive e conoscenze in strumenti di qualità.Offerta...

  • Quality Specialist

    2 settimane fa

    Milano, Italia MP3 A tempo pieno

    The Quality Specialist is the direct responsible for the quality control and equally he/she will be responsible for handling customer complaints by organizing, planning and managing work in this field. **Tasks and responsibilities**: - Contributes to implement and maintain the relevant management system, ensuring the compliance with the applicable...

  • Customer Quality Service

    13 ore fa

    Milano, Italia Ali Spa - Filiale Di Garbagnate Milanese A tempo pieno

    OverviewAli Lavoro, filiale di Garbagnate Milanese, è alla ricerca di un/una Customer Quality Specialist da inserire all'interno di un'azienda metalmeccanica leader nel suo settore in zona Cornaredo (MI)ResponsibilitiesConfigurare le problematiche del ClienteIdentificare gli interventi risolutivi delle non conformità qualitative riscontrate dal Cliente...

  • Strategic consulting Associate

    3 giorni fa

    milano, Italia Customer Analytics Italia A tempo pieno

    Company OverviewWe are a boutique consulting firm specialized in Customer Operations and Sales, dedicated to helping organizations increase performance, optimize efficiency, and enhance effectiveness. With a deep understanding of best practices acquired through our work in over 400 companies worldwide, we offer rapid diagnostic capabilities and customized...

  • Strategic consulting Associate

    2 giorni fa

    milano, Italia Customer Analytics Italia A tempo pieno

    Company OverviewWe are a boutique consulting firm specialized in Customer Operations and Sales, dedicated to helping organizations increase performance, optimize efficiency, and enhance effectiveness. With a deep understanding of best practices acquired through our work in over 400 companies worldwide, we offer rapid diagnostic capabilities and customized...

  • Customer Quality Specialist

    4 settimane fa

    Milano, Italia Gruppo BCC Iccrea A tempo pieno

    BCC SINERGIA è la società del Gruppo Bancario Cooperativo Iccrea che si occupa di tutte le attività di Operations e di Back Office bancario. Supporta le Società del Gruppo e le Banche del Credito Cooperativo in tutti i processi organizzativi e di change management legati alle scelte di esternalizzazione, con l'obiettivo di garantire la riduzione dei...

  • Customer Quality Specialist

    4 settimane fa

    Milano, Italia Gruppo BCC Iccrea A tempo pieno

    BCC SINERGIA è la società del Gruppo Bancario Cooperativo Iccrea che si occupa di tutte le attività di Operations e di Back Office bancario. Supporta le Società del Gruppo e le Banche del Credito Cooperativo in tutti i processi organizzativi e di change management legati alle scelte di esternalizzazione, con l’obiettivo di garantire la riduzione dei...

  • Customer Quality Specialist

    4 settimane fa

    Milano, Italia Gruppo BCC Iccrea A tempo pieno

    BCC SINERGIA è la società del Gruppo Bancario Cooperativo Iccrea che si occupa di tutte le attività di Operations e di Back Office bancario. Supporta le Società del Gruppo e le Banche del Credito Cooperativo in tutti i processi organizzativi e di change management legati alle scelte di esternalizzazione, con l'obiettivo di garantire la riduzione dei...

  • Customer Quality Specialist

    4 settimane fa

    Milano, Italia Gruppo BCC Iccrea A tempo pieno

    BCC SINERGIA è la società del Gruppo Bancario Cooperativo Iccrea che si occupa di tutte le attività di Operations e di Back Office bancario. Supporta le Società del Gruppo e le Banche del Credito Cooperativo in tutti i processi organizzativi e di change management legati alle scelte di esternalizzazione, con l’obiettivo di garantire la riduzione dei...

  • Customer Quality Specialist

    3 settimane fa

    Milano, Italia Gruppo BCC Iccrea A tempo pieno

    BCC SINERGIA è la società del Gruppo Bancario Cooperativo Iccrea che si occupa di tutte le attività di Operations e di Back Office bancario. Supporta le Società del Gruppo e le Banche del Credito Cooperativo in tutti i processi organizzativi e di change management legati alle scelte di esternalizzazione, con l'obiettivo di garantire la riduzione dei...