Solution Engineering Specialist
1 settimana fa
CAREL is an innovative global high-tech company, leader in the evolution of control technology and humidification for air conditioning and refrigeration, listed at the Italian stock exchange.
To foster our continuous growth, we're strengthening our organization looking at smart professionals willing to join the team as contributors to company mission and goals.
**Posizione**:
We are currently seeking a Solution Engineering Specialist Refrigeration to join our Sales&Marketing Department at CAREL HQs in Brugine (Padova)
- Particularly in this business unit, and with these stakeholders, energy efficiency, reliability and top level support are mandatory for a successful product launch and business development._
- He will be the group technical reference for initial technical deployment of the new solutions towards early-adopters customers and branches (selected for the development), for which he defines, implements and validates adequate guidelines, supporting documentation and training._
**Requisiti**:
- Main activities:_
- _
- _Supports the definition of solution specifications (SW and HW)_
- _Defines and executes test plans _in the pre-launch phase_
- Manage troubleshooting issues and bugs from Customers and Branches in the pre-launch phase_
- _Defines and performs usability and configuration check_
- _Critical reading, revision, integration and update of technical documentations_
- _Creation of videos on product configuration/settings for commissioning and fine tuning._
- _Technical training for customers and branches._
- _Technical support for early adopters and branches (sizing, fine tuning, troubleshooting, etc.)_
- _Early adopters field support, start-ups and commissioning_
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