Global Retail Training Manager

1 settimana fa


Milano, Italia Elite Associates A tempo pieno

Siamo alla ricerca di un responsabile global per il training retail per un brand Premium/Luxury in forte espansione sul mercato globale.

La figura riporterebbe al Global Retail Director e sarebbe basata a Milano quando non in viaggio per i training diretti in store.

Le principali tasks sarebbero:

- Design & Deploy the Global Training Projects in all the Regions and Stores
- Lead the implementation of the Client Experience, ensure the internalization from all the Stores Teams
- Lead an Holistic approach on the implementation of the Selling Ceremony
- Elevate the Client Experience in all the Stores
- Lead the Client Experience Pillar for Omnichannel Excellence project
- Support Regions with Training and Learning projects
- Monitor the Training & Learning results via KPIs
- Develop and Animate content for APP Training used in Stores
- Design and implement Coaching Programs for Store Management Population
- Collaborate with Retail Excellence and Retail Management to elevate Client Experience and skills in Retail
- Design & Deploy Product Training
- Design & Deploy Selling Skills Training

Livello fluente di Inglese ed italiano sono indispendabili.

Capacita' di team leading e coaching, propensione al lavoro di squadra sono essenziali.

Contratto di lavoro: Tempo pieno, Tempo indeterminato

Stipendio: €60.000,00 - €70.000,00 all'anno

Disponibilità:

- Dal lunedì al venerdì
Retribuzione supplementare:

- Bonus



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