Global Retail Training Specialist
5 giorni fa
Dolce & Gabbana, a leader in the world of luxury fashion, has an exceptional career opportunity available for a
Global Retail Training Specialist
based in Milan. The successful candidate will be part of the Global Retail Department.
Responsibilities
Main activities and Responsibilities
:
- Prepare training planning, training manuals or other learning material for Stores employees
- Provide inputs to the DG Retail training strategy in order to design, monitor and evaluate the training effectiveness creating engaging learning activities and compelling course content that enhances retention and improve of knowledge and skills
- Plan, deliver and monitor training courses/sessions in each phase of the learning process
- Guarantee a strong collaboration with the other Global Training Specialists and Regional Trainers in line with the DG Retail Training guidelines
- Consistently design training content with commercial approach
- Monitor the best practices adopted in the regions and eventually introduce them to the DG Retail Training community
- Arrange "train the trainer" sessions for all the Regional Trainers and oversee the quality of training sessions delivered by Regional Trainers
- Identify training gaps and needs of the store population in regards of product/technical/professional knowledge specifically related to the category assigned
- Perform other duties as required
- Collaborate when needed with the Global HR/Operation/Merchandising/ VM/CRM departments
Key Requirements & Competencies
- Fluent in English, both written and verbal
- Responsibility & Ownership
- Good team player
- Proactive attitude and excellent communicator
- Availability to travel
Location: Milan - Italy
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