Italy Internship Continuous Improvement Assistant

**Are you r**eady to**be part of** the future of**prestige**beauty?** ✨ At The Estée Lauder Companies you can play a role in our global success. We are a leader in prestige beauty with a growing portfolio of coveted brands. We create and market the highest quality products that delight consumers around the globe. Our culture values diversity of thought and people, and encourages creativity, innovation and integrity in everything we do. We intend to provide you with a snapshot of what you can do and how you can grow within our Company. The future is in your hands What’s in it for you? Our #**ELC Family** is a bold community of individuals. We don’t just place a high value on individuality, we seek it out, cultivate it and celebrate it in our daily work. Collectively, our diverse points of view, skillsets and talents make us the creative and innovative global leader we are today in prestige beauty. There is immense pride and joy in what we do, and it shows. We truly value the energy, skills, and new perspectives that experienced hires bring into the business. We’re always interested in recruiting extraordinary people with different career backgrounds who can hit the ground running, introduce us to new ways of working, and make us stronger from Day 1 The "Internship" Level is the main entry point into ELC, important to understand the work environment within a dynamic and multinational context, to get to know the world of beauty and to have a highly formative experience regardless of role and function. **#ELC Supply Chain** **The Role** The ELC Supply Chain department is looking for a brilliant recent graduate to join the Continuous Improvement Team. The **Continuous Improvement Intern** will support the Italian Affiliate team during a period of significant innovation and expansion. This role offers a dynamic environment where the intern will gain valuable experience and knowledge in Supply Chain management. **Key Performance Areas** The intern will be involved in the **Continuous Improvement Project**. The main goal of this project is to create a tool to track orders from their creation to delivery to the client, improving visibility, efficiency, and client satisfaction. **Phases**: **1. Requirements Analysis** - Engage stakeholders to gather needs and objectives; - Map the existing process and identify areas for improvement; - Define KPIs to monitor and evaluate system performance, such as delivery times, order delay percentages, and customer satisfaction levels. **2. System Design** - Define the data to be tracked (order status, times, couriers, etc.); - Choose technology and tools; - Design the user interface and the automatic notification system. **3. Tool Development** - Create the tracking system integrated with company systems; - Test and train users on its use. **4.Implementation and Monitoring** - Launch the system, monitor performance, and resolve initial issues; - Collect feedback to optimize the tool. **5. Continuous Optimization** - Analyze collected data to improve processes; - Perform regular updates to ensure long-term effectiveness. **Expected Results** Increased operational efficiency, reduced delays, improved tracking, data-driven decision-making, continuous process improvement. **Requirements**: - Degree in a scientific, engineering, or economic discipline; - Strong analytical skills and proactive mindset; - General understanding of supply chain and planning processes; - Problem-solving skills, flexibility, and attention to detail; - Strong organizational skills and ability to manage time effectively; - Knowledge of MS Office.