IT Continuous Improvement Expert

1 giorno fa

Milano, Lombardia, Italia Hitachi A tempo pieno

Location:

Milan, Lombardy, Italy

Job ID:

R0101309

Date Posted:

Company Name:

HITACHI ENERGY ITALY S.P.A.

Profession (Job Category):

Quality Management

Job Schedule: 

Full time

Remote:

No

Job Description:

The opportunity

As IT Continuous Improvement Expert you drive and elevate the maturity of process improvement initiatives across the organization by embedding a culture of continuous improvement, enhancing operational excellence, and enabling sustainable change through data-driven methodologies and stakeholder engagement.

How you'll make an impact:

  • Drive Process Maturity Development Process in IT

  • Drive or support strategic improvements projects and deliver process management utilizing Lean Six Sigma (L6S) and other CI methodologies like PDCA, 8D

  • Constantly review process' and tools' quality and costs to guarantee operational excellence and propose improvements

  • Derive insights and conclusions based on the data evaluation applying statistical methods and data analytics

  • Continuously improve the data collection, measurement, and investigation process

  • Identify and track costs / benefits associated with improvements

  • Use the knowledge of Customer Value and Voice of the Customer based on Lean Six Sigma and apply it within assigned responsibility

  • Convey compelling insights to varying levels within the organization using storytelling techniques and delivering presentations to senior management and across IT organizations

  • Responsible for ensuring compliance with applicable external & internal regulations, procedures & guidelines.

Your background:

  •  Minimum of 5 years of professional experience as a Continuous Improvement Specialist

  • Lean Six Sigma Green Belt certification or higher (mandatory)

  • At least 5 years of experience as an IT Auditor

  • Prior experience working in an international, matrixed organization is preferred

  • Strong rational capabilities with proven expertise in data interpretation and insight generation

  • Proficient in Microsoft Office Suite (Excel, PowerPoint) at an intermediate level or above

  • Skilled in data management and visualization tools, including Power BI

  • Proficient in mTab for data investigation and reporting

  • Working knowledge of ServiceNow platform

  • Excellent communication and presentation skills, with the ability to engage stakeholders at all levels

  • Experience in Organizational Change Management; PROSCI certification is considered an asset

  • ITIL certification is a plus

More about us

  • We offer you the opportunity to work with fantastic people and develop yourself on projects that present great technical challenges and have a real impact. 

Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response. 

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