Residence Hall Director, Rome

St. John’s, established in 1870, has two New York City campuses; international locations in Rome, Italy; Limerick, Ireland; and Paris, France; and study abroad locations around the world. The Princeton Review and other top rankings consistently recognize the University’s outstanding academics, diverse student body, dynamic internship, and volunteer opportunities, focus on student life, and diverse study abroad offerings. St. John’s University offers more than 100 undergraduate and graduate programs in its six colleges and schools, with a growing number of programs offered online. The University is accredited by the Middle States Commission on Higher Education and 12 other major academic and professional associations.

A dedication to diversity, equity and inclusion is at the heart of our mission. As a Catholic and Vincentian university, St. John’s is committed to institutionalizing practices of inclusive excellence to ensure that we welcome and celebrate the intrinsic worth of all members of our community. We will become an even stronger university as we enhance equity at every level of our institution. Our graduates will excel in the competencies and values needed for leadership and service in a rapidly evolving world.

**Department**: European Campuses

**Specific Job Title**: Residence Hall Director, Rome

**Reports to**: Director of Rome Programs

**Campus**: Rome

**Job Summary**:
St. John’s University is a Catholic, Vincentian, metropolitan, global, and anti-racist institution. In service of this mission, the University is dedicated to ensuring that all students are supported, valued, and thriving in the University community, on our New York campuses and abroad. The Residence Hall Director (RHD) of the Rome campus, who serves as the primary live-in administrator on campus, is central to these efforts.

The RHD manages the Residence Hall and provides day-to-day support to students while they are studying in Rome and residing on campus. The person in this position reports to the Director of Rome Programs and supervises 3-4 part-time Resident Assistants.

**Essential Functions**:

- PROGRAM MANAGEMENT & STUDENT LIFE_
- Provide day-to-day support for the Residence Hall Community.
- Facilitate the arrival and departure of St. John’s student groups, including airport pick-up and drop-off.
- Work with the Student Life Coordinator to conduct an orientation for all incoming residents that familiarizes them with Residence Hall policies and helps them adjust to life abroad.
- Coordinate bed rental clients, including check-in, check-out, arrivals, departures, orientations, and classroom scheduling.
- Cooperate with maintenance personnel to manage the operations of the residence and facilities of the Rome Campus to ensure a safe, well-maintained student environment.
- Oversee preparations of the Residence Hall for student arrival with the Rome Administration facilities staff and cleaning service.
- Plan and deliver the Cultural Mentorship Program to students in Rome with the Coordinator of Academics and Program Development.
- Maintain regular office hours to be available for students’ questions and assistance.
- Attend occasional evening and weekend events or trips as assigned by the Director of Rome Programs.
- HEALTH AND SAFETY_
- Administer University and residence hall policies and coordinate with Public Safety as needed.
- Work to ensure the health, safety, and general welfare of all residents on the St. John's Rome campus in keeping with protocols and guidelines established by St. John's University.
- Serve as primary resource for student health and safety on campus, dealing with crises and emergencies as they arise.
- Coordinate response to such emergencies, as needed, in a manner consistent with St. John's emergency response protocols.
- Assist as primary contact for students for any mediation or conflict resolution issues, particularly as they relate to housing and health issues.
- Establish and maintain communication with students living in the residence hall through individual outreach and community meetings.
- ADMINISTRATIVE TASKS_
- Manage administrative reports and forms (e.g., health and safety forms, linen exchange, etc.).
- Amend Residence Hall Director and Resident Assistant manuals to reflect needs, policies, and procedures specific to the Rome Campus and update as needed.
- Update the Rome Campus Guide as necessary in conjunction with the Director of Rome Programs.
- Manage room assignments, distribution, and collection of e-keys.
- Coordinate with IT to input e-key information into the database.
- Track and manage residence life violations.
- Monitor and handle fines and charge fines to students’ accounts in Banner.
- Participate in daily administrative activities with Rome colleagues to support the smooth functioning of Rome programs.
- Attend student meetings along with other Rome staff.
- Work with the Rome staff to coordinate assessment initiatives to determine student satisfaction in serv