Guest Service Agent

16 ore fa


Firenze, Italia iziwork A tempo pieno

Iziwork è un’agenzia digitale per il lavoro che ti semplificherà la vita. Candidati in pochi click e per ogni evenienza avrai la possibilità di contattare il nostro servizio clienti.

**Descrizione posizione**:
Entra a far parte del Team Reception come Guest Service Agent per un importante Hotel.

Come primo punto di contatto per i nostri ospiti, creerai esperienze memorabili durante l'arrivo, il soggiorno e la partenza.

Le tue responsabilità includono:

- Essere il volto amico che risponde prontamente alle richieste degli ospiti, fornendo informazioni e assistenza;
- Gestire le attività di check-in, check-out e altre attività correlate;
- Gestire in modo efficiente i messaggi e le richieste degli ospiti;
- Rimanere aggiornato sui servizi dell'hotel, sulle esigenze degli ospiti e sugli eventi speciali;
- Garantire gli standard della lobby e della reception e la conformità alla sicurezza;
- Aderendo alle politiche e alle procedure quando si lavora con le apparecchiature davanti alla casa e con i sistemi di gestione della proprietà.

Offriamo contratto Part Time o Full Time.

Si lavora dal Lunedì alla Domenica con 2 giorni di riposo settimanali.

Si richiede flessibilità oraria.

**Retribuzione e Benefit**:
Compenso: 1.460 € - 1.649 € per mese

**Prerequisiti**:

- Esperienza: Almeno 6 mesi


  • Guest Service Agent

    4 giorni fa


    Firenze, Italia Marriott International, Inc A tempo pieno

    **Additional Information** **Job Number**25011109 **Job Category**Rooms & Guest Services Operations **Location**W Florence, Piazza Dell'Unita Italiana, Florence, Florence, Italy, 50123 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management Nel ruolo di Guest Service Agent dovrai garantire un'esperienza positiva per gli ospiti, fornendo...


  • Firenze, Italia Starhotels A tempo pieno

    A prestigious hotel group in Florence is seeking a Guest Service Agent to create memorable experiences for guests during their stay.Key responsibilities include handling guest inquiries, managing check-in and check-out processes, and ensuring compliance with safety standards.Candidates should have a passion for hospitality, experience in guest services, and...

  • Guest Service Agent

    3 settimane fa


    Firenze, Italia Starhotels S.p.A. A tempo pieno

    Join Starhotels and become part of the Front Office team at our Hotels in Florence . As a Guest Service Agent you'll be the first point of contact for our guests, creating memorable experiences during arrival, stay and departure. Your responsibilities include: Being the friendly face that responds promptly to guest inquiries, providing information and...


  • Firenze, Italia Starhotels S.p.A. A tempo pieno

    A prominent hospitality company in Florence seeks a Guest Service Agent to be the first point of contact for guests, ensuring memorable experiences. Responsibilities include managing check-in/check-out, responding to inquiries, and maintaining high standards of customer service. Ideal candidates will be fluent in Italian and English, with a passion for...

  • Guest Service Agent

    7 giorni fa


    Firenze, Italia STARHOTELS S.P.A. A tempo pieno

    Join Starhotels and become part of the Reception Team as **Guest Service Agent** at our **Hotels**_ _in **Florence**. As the first point of contact for our guests, you'll create memorable experiences during arrival, stay and departure. Your responsibilities include: - Being the friendly face that responds promptly to guest inquiries, providing information...


  • Firenze, Italia Château De Mercuès A tempo pieno

    Job Description The Guest Experience Supervisor oversees the Guest experience team to deliver exceptional guest services, acting as a liaison between guests and the hotel, and managing various requests like reservations, transportation, and local recommendations.Key responsibilities include handling escalated guest issues, maintaining and exceeding our...

  • Guest Service Agent

    2 giorni fa


    Firenze, Italia STARHOTELS A tempo pieno

    Starhotels, a private Italian hotel company operating in the upscale and upper scale & luxury sectors, is a market leader in the hospitality industry. The Group vaunts 30 hotels located in the heart of the top Italian destinations, London, Paris and New York, with more than 4,200 rooms. **Posizione**: Join Starhotels and become part of the Front Office team...


  • Firenze, Italia Relais & Châteaux A tempo pieno

    The Guest Experience Supervisor oversees the Guest experience team to deliver exceptional guest services, acting as a liaison between guests and the hotel, and managing various requests like reservations, transportation, and local recommendations. Key responsibilities include handling escalated guest issues, maintaining and exceeding our service standards,...

  • Guest Services Agent

    2 settimane fa


    Firenze, Italia Collegio alla Querce A tempo pieno

    **Company Description** Collegio alla Querce, Auberge Resorts Collection a former cultural institution and much-beloved boarding school is undergoing an extensive transformation to awaken the property’s storied and romantic history, dating back to the 16th century. Auberge’s third European destination, Collegio is a delight for design lovers and...

  • Guest Service Agent

    6 giorni fa


    Firenze, Italia Marriott International, Inc A tempo pieno

    **Additional Information** **Job Number**25062215 **Job Category**Rooms & Guest Services Operations **Location**W Florence, Piazza Dell'Unita Italiana 3/4, Florence, Florence, Italy, 50123 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we...