Housing Coordinator

**Housing Coordinator**

Verto is on a mission to provide the best possible start to college. We start by making travel and experiential education a core part of every participant's Freshman year. Our participants begin college overseas in one of 5 Verto locations, before seamlessly transferring to one of over 70 partner universities in the United States. While completing 1 or 2 experiences with Verto, participants become more mature, empathetic global citizens who have a greater sense of purpose and direction for their lives.

At Verto, we're creating a different model. We're driving the costs down and acceptance rates up. We connect participants to the world and give them a chance to discover who they are before making them choose a major. We're out to build a transformational company that makes higher education more accessible and impactful. We are backed by First Round Capital and other top VCs.

**At Verto Education we value voices of all backgrounds and experiences. We know that creating a diverse environment takes dedication and intentional hiring practices. We are cognizant of the gap between our current state and our commitments. In order to bridge that gap, we have to humbly evaluate where we are today.**

**Department: Student Life - Housing**

The Housing division of the Student life Department department is committed to supporting students' experience abroad providing an equitable and efficient housing service.

The housing department serves as the liaison between students and third-party housing providers

to ensure students' request and concerns are addressed in a timely manner. In addition, the housing staff oversees the entire housing search, selection and assignment process before students arrive on site in compliance with Verto's of community standards. The housing office is committed to offer housing that provides students an opportunity to live in an international community consisting of their peers from different countries, cultures, and backgrounds while carefully selecting locations close to the main campus buildings and in nearby residential areas that encourage students to integrate into the local community.

**Position Description**:
The Housing Coordinator is responsible for supervising the life and wellbeing of Verto students in the program housing, the housing search, housing placements in collaboration with appropriate Verto departments, and is the liaison for the communication between students and third-party housing providers on site in case of maintenance requests or concerns.

This is a full-time position that requires frequent and purposeful interactions with students in a variety of settings, with a specific focus on student housing facilities, assuring students' safety and compliance with the Verto Housing Policy. The HC will report to Student Life Manager and Student Affairs Coordinator and the Program Director and will take primary responsibility for student conduct cases specifically related to housing/logistics reporting and escalating them to the Student Life Manager and Student Affairs Coordinator, when necessary, residential activities, as well as the operational and administrative responsibilities related to the housing services.

HC is responsible to plan all activities pertaining check-in and check-out of students' housing and to coordinate student life staff during these procedures.

The HC will be an essential part of the Student Life team, taking care of the students and the day-to-day administration of the housing as primary concerns, including emergency response. This position requires departmental and cross-departmental teamwork, commitment to Verto mission and values (including diversity, inclusion, equity, and sustainability), and a positive service orientation while performing all duties.

In collaboration with the Dean of Students, HC participate to the review of the Housing Policy and provide meaningful insight on the students' experience related to their housing.

As part of the Verto Florence Team, participate in the emergency phone rotation and to extracurricular activities or excursions if necessary.

**Responsibilities**:

- Plan and manage housing search and housing placements in collaboration with appropriate Verto departments and local third-party providers
- Be the liaison for the communication between students and third-party housing providers on site in case of maintenance requests or concerns.
- Assess students' safety in housing and students'compliance with the Verto Housing Policy
- Take primary responsibility for student conduct cases specifically related to housing/logistics
- In collaboration with the Student life manage, ensure all student meetings in response to disciplinary situations related to housing are held as soon as possible in a timely manner
- Follow due diligence when completing case management reports in a timely manner.
- Is responsible for operational and administrative responsibilities related to the housing service