Customer Success Specialist Fortinet

2 settimane fa

Milano, Italia Ingram Micro A tempo pieno

**About Ingram Micro**
Ingram Micro is the **global leader in IT distribution and technology solutions**, reaching nearly 90% of the world’s population. We connect technology manufacturers and cloud providers with B2B technology experts, enabling innovation and growth across the entire IT ecosystem.
With our **broad solutions portfolio**, supply chain expertise, and our proprietary digital platform (**Ingram Micro Xvantage**), we provide opportunities and impact at a scale that no other company can match.

**Why join us?**
Joining Ingram Micro means becoming part of a **multinational powerhouse that values talent, invests in people, and empowers growth**. We offer professional development, certifications, and international career opportunities in a truly global environment.
Our **Cybersecurity Business Unit** is growing fast, and we are looking for ambitious individuals ready to build new business opportunities and play a key role in shaping the future of Cybersecurity in Italy.

**Your Role**

As a **Customer Success Specialist - Cybersecurity**, you will drive business development in a strategic and rapidly expanding market. You will:

- Identify and engage new B2B reseller partners in the Cybersecurity space.
- Generate leads through a mix of marketing activities, outbound campaigns, digital prospecting tools, and the Ingram Micro Xvantage platform.
- Manage the full sales cycle: from first contact to negotiation and successful onboarding.
- Collaborate with cross-functional teams (Vendor Managers, Presales, Marketing, Finance) to design and execute growth strategies.
- Track performance, manage your pipeline, and contribute to team KPIs while taking full ownership of your targets.
- Share insights, new ideas, and market feedback to continuously improve our go-to-market approach.

**What We’re Looking For**
- Previous experience in B2B sales is considered a strong plus, ideally in IT distribution, vendor, or system integrator environments - **but it is not mandatory**.
- Strong motivation to learn and grow in a commercial role within the IT and Cybersecurity space.
- Commercial acumen, curiosity, and a proactive approach.
- ** Fluency in Italian and good working proficiency in English** - stronger skills in English are a plus.
- A collaborative attitude and entrepreneurial mindset, with a drive to achieve results.

**What We Offer**
- A **strategic role** in one of Ingram Micro’s fastest-growing business units.
- The chance to **shape the market** by building new customer relationships from the ground up.
- Access to **training, advanced tools, and vendor certifications** to grow your expertise.
- Clear and transparent **career development opportunities**, including international paths.
- A dynamic, collaborative, and performance-driven culture where results and initiative are rewarded.

**Ready to grow with us?

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