Commercial Operations

6 giorni fa

Assago, Italia Nespresso A tempo pieno

**Position Snapshot**:

- Nespresso Italy, Milan HQ (Assago)
- Nestlé welcomes people with disabilities
- Permanent Contract
- 4-5 years of experience in similar roles or strategic/management consulting, working for international organizations with leading brands and a strong commercial mindset
- Excellent analytical, organizational, project management and communication skills
- Knowledge of Food & Beverage or Ho.re.ca market is considered a plus
- Mandatory fluency in Italian and English

**Position Summary**

In recent months, B2B has completely revolutionized its RTM, approaching OOH customers directly and starting its own digital revolution.

Reporting directly to the B2B Commercial Excellence Manager, the B2B Commercial Operations & Project Manager will be responsible for:

- Leading and managing the overall delivery of multiple change-management projects
- Improving commercial effectiveness and efficiency
- Identifying and implementing strategical improvement

He/she will also support the Business Commercial Excellence Manager in deploying the business and digital strategy for Nespresso

**A day in the life of B2B Commercial Operations & Project Manager**
- **
Project & Change Management**
- Project/ Program development, roll out and execution
- Project presentation ensuring an effective buy-in of the main stakeholder
- Drive B2B and Digital change management across the organization (culture & mindset)
- Supports Salesforce in adopting new methodologies, processes, tools
- Working closely with other departments, such as marketing, finance, operations, to ensure a cohesive approach to commercial activities.
- ** Commercial Effectiveness and Efficiency**
- Develop and monitor KPIs to monitor efficiency and effectiveness of business processes
- Define and implement timely actions to improve commercial effectiveness and efficiency, including providing guidelines to the sales force for managing specific customers
- Streamline sales processes to increase efficiency and effectiveness, also involving additional stakeholders (e.g. salesforce, operations, finance, etc.)
- Define Business needs and partner with the IT department to digitalize & automate processes
- ** Strategy & Planning**
- Understand business priorities and OOH trends and collaborate with Business Commercial Excellence Manager to define the Company Strategy and Operative Plan
- Implement effective sales strategies to achieve business goals
- Market research and field visit with salesforce to understand salesforce & customer needs and market trends.

**What will make you successful?**
- Master’s degree in Economics, Management or a related field.
- Ability to understand current OOH market trends. Commercial experience will be a plus
- Ability to manage multiple tasks in a fast paced and growing environment
- Strategic mindset, with attention to daily operations and results oriented
- Flexibility and proactivity
- Experience in processes design & organization
- Fluent English
- Highly committed to Nespresso brand and strong passion for opportunity presented
- At Nespresso, we embrace inclusive language—feel free to share your pronouns on your CV. Our agile working model allows flexibility in office days, defined with your team._

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