Sales Advisor

1 settimana fa

Milano, Italia A.P.C. A tempo pieno

Founded by Jean Touitou in 1987, A.P.C. is an authentic French label accessible by design, price and outlook. Initially the label was popular for a very classic, raw denim jean, but now includes a full collection of clothing and accessories for men and women, which embodies an effortless cool.
Sales Advisor / Addetto/a Vendita - Full Time
**JOB DESCRIPTION**:
You act as an ambassador of the brand by demonstrating impeccable presentation and behaviour, following A.P.C.’s selling ceremony and delivering outstanding customer service. You will be a dynamic team member looking to build strong relationship with clients in order to grow the business.
PROFILE
We are looking for an energetic, experienced Sales Advisor.
**Sales**:

- Ensure the achievement of individual and store goals
- Serve customers according to A.P.C.’s selling ceremony
- Deliver exceptional customer service experience by greeting, listening and assisting customers while exceeding their needs and expectations
- Demonstrate excellent knowledge of the products as well as A.P.C.’s history and heritage
- Guarantee cross and up-selling for all products categories
- Develop a loyal client following by building genuine relationships with customers
- Ensure qualitative monitoring and updating of customer information (CRM) in order to retain actual customers and detect new high potential ones

**Operations**:

- Contribute to manage the visual displays of the products in accordance with
- A.P.C.’s visual standards
- Ensure store functional maintenance and appropriate levels of products on the sales floor, in line with Corporate policies and procedures
- Follow A.P.C.’s grooming and uniforms guidelines
- Adhere at all times to company policies and operating procedures
- Assist in the management of all stocks control in the store and keeping shrinkage levels below target
- Maintain a safe working environment

**REQUIREMENTS**:

- Customer-focused
- Knowledgeable
- Organised
- Result-driven
- Team-oriented
- Interpersonal oral and written communication skills
- Strong work ethic
- High energy level
- Ability to be mobile on the sales floor for extended periods of time
- Availability to work closing shifts, weekends, annual inventory and holiday season

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