Associate Director Client Relationship Management

13 ore fa

Firenze, Italia WTW A tempo pieno

202505528
- Florence, Tuscany, Italy
- Bevorzugt

**Description**:
**The Role**

**ASSOCIATE DIRECTOR- CLIENT RELATIONSHIP MANAGEMENT**

We know how companies can unlock potential through effective risk management. Our clients rely on us to craft strategies to quantify, mitigate, and transfer risk, taking advantage of our specialist industry experience and unparalleled market know-how. The result is a new way of embracing risk that drives superior results.

Based in Florence.

**Duties**:

- Understanding the client’s business and risk management needs and delivering them through the provision of ongoing service with the support of the relevant Business Units and Specialties
- Implementing the client’s global insurance program in accordance with the client’s insurance and risk management philosophy
- liaising with the placement/business unit of WTW on behalf of the client with the aim of placing the best policies on the insurance market and presentation of the results to the client
- market and client meetings when appropriate
- Liaison with other divisions/offices of WTW to access specialist expertise and provide local servicing where needed.

**Qualifications**:
**The requirements**
- Educated to degree level
- Fluent in English
- Comprehensive technical knowledge of insurance in order to deal effectively with client needs.
- Effective interpersonal and communication skills with the ability to build and maintain strong relationships with clients, colleagues and insurers.
- Ability to deal professionally with internal and external contacts, representing the Business Unit and the wider Group with a high level of credibility.
- Excellent clients focus with proven experience of delivery of high levels of direct client service
- Ability to analyze situations and provide recommendations to identify optimum solutions for clients
- Good understanding of the processes that support the operating model and strategy for the Business Unit and WTW overall.
- Experience of working with and adhering to processes and systems that support client service delivery.
- Intermediate level of IT systems (as a minimum Microsoft Office)
- Intermediate knowledge of data analysis
- Good presentation skills

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