Asset Manager I

**JOB SUMMARY**:
The Asset Manager I is responsible for managing relationships with Site Providers (land/building owners), Tenants (wireless operators, tower companies, etc.), and various vendors and service providers. Responsibilities include administering contracts, including management agreements, lease/sublease easements, rooftop easements, or similar contractual arrangements, to ensure that all obligations are met, disputes are resolved, and oversee company, Tenant and Site Provider performance.

The Asset Manager I is also responsible for the ongoing accuracy of data in the designated database systems. They also ensure proper payments to the landowner, escalate issues as needed, and manage billing corrections for customer and Site Provider accounts as needed.

**Primary Responsibilities**:

- Work closely with Accounting to ensure accuracy of payments or billings and confirm alignment with legal contracts; recommend necessary adjustments and negotiate settlements.
- Review data output, legal contracts and update Property Management database.
- Monthly escalation of all revenue and expense, termination of revenue and expense streams, detection of data inaccuracies.
- Review various legal documents and contract terms and escalate issues as required.
- Correspond with internal teams/departments and external account holders to ensure accuracy in billing, payment and overall data integrity.
- Collaborate with the Legal team to ensure the overall quality and legal sufficiency of contracts and/or other document deliverables are compliant with company standards and customer expectations, and achievement of business targets are realized.
- Respond to inquiries, assisting with property and tenant matters by working with internal counsel and corporate functional groups.
- Create, modify, and negotiate customer contract renewals based on approved legal templates.
- Organize and lead discussions on periodic pricing committee conference calls for customer contract renewals.
- Negotiate business terms with Tenants for rents and revenue share.
- Resolve disputes with Site Providers and assist with condemnations, relocation of sites, tax liens and other matters as expeditiously as possible ensuring adherence to company policies.
- Monitor and ensure all default claims are addressed and resolved within cure period and documents are properly scanned into CRM data base.
- Track and monitor all expiring agreements with Tenants and negotiate favorable extensions.
- Monitor asset acquisitions and ensure tenant notification has been properly issued; follow up until recognition received.
- Serve as a single point of contact with owners (or their agents) for all required approvals for both new collocation opportunities and existing rooftop tenant modifications.
- Communicate with Tenants/Site Providers to explain contract terms and outcomes of past and present account reconciliations.
- Management of DAS structures to ensure proper maintenance is provided by the external technician company.

**Qualifications**

**Education**:

- Bachelor’s degree in Business or related field
- Paralegal degree preferred

**Experience**:

- 1-3 years of experience in business operations, contract management, real estate processes, legal document development, contract administration, customer service or sales
- Related experience in real estate contract terms, conditions, and language related to the wireless telecoms industry

**Technical Skills**:

- Microsoft Office proficiency (Outlook, Excel, Word, PowerPoint), internet and database management
- C1 Italian and B2 English proficiency.

**Soft Skills**:

- Strong attention to detail and organizational skills.
- Strong written and verbal communication skills.
- Ability to work independently and meet monthly deadlines.
- Ability to manage multiple projects/tasks simultaneously.
- Strong analysis and reporting capability.
- Ability to work in a fast pace and dynamic environment.
- Ability to exercise problem-solving and innovative-solution mindset to efficiently resolve issues.
- Self-motivated; able to work both independently to complete tasks and respond to department requests and with others to utilize their resources and knowledge to identify quality solutions.
- Strong relationship-development skills resulting in long-term, mutually beneficial client relationships.
- Eager to learn and ability to adapt to changing situations as needed.

**Physical Requirements**:

- Sitting at a desk for 6-8 hours a day.
- Working on a computer for 6-8 hours a day.