Solution Design Consultant

With more than 20 years of proven experience, QUALCO is a leading Fintech solutions provider, offering a wide range of analytics-driven, highly scalable enterprise software solutions in over 35 countries worldwide. Our end-to-end technology solutions cover a wide range of needs for Banking, Financial Services, Utilities, Insurance, Retail organisations, and beyond.

We are looking for a senior member of the Solution Design and Consulting team (part of the Business Development function) with an objective to:

- Act as Trusted Advisors to our Clients throughout their Journey with Qualco (Sales - Delivery - Support)
- Design & Offer end-to-end Solutions that address Client Requirements in a holistic way
- Ensure we have happy Clients that generate new Demand & new Revenue

Reporting to the Solution Design & Consulting Senior Director, working closely with internal teams (presales, sales, solution design technical analyst, business consultant, project & product management, marketing & BAC) and client teams, the role is required to:
**During Sales process**: Early engage with prospect clients
- Identify and elicitate the Client Requirements & Business needs. Perform C Level & Stakeholders presentations
- Design the solution of Qualco Products and Services that will address the client needs. Ensure solution design and delivery is the most efficient it can be
- Define how Qualco solutions will provide the best answer for solving client issues
- Scope and size our offering to the prospect clients
- Support bid management/ presales on RFP/ RFI and proposal submission
- Work closely with business consultant to execute independent consulting projects with Clients
- Create architecture and data flow clarity for ease of client understanding

**During Project Delivery**:

- Ensure project agreed scope by minimizing change requests and clear communication with the client
- Be responsible for the execution of design phase of the projects and produce the solution design deliverable (client ecosystem, detailed scope, interfaces, solution outline for major gaps & critical customer journeys configuration, i.e. strategies). Part of the solution design may be performed during the sales phase or as an independent project
- Be accountable of the project analysis executed by the project team based on the agreed scope
- Overview the project execution in specific milestones to ensure customer satisfaction and adherence to the scope

**For existing clients**:

- Perform recurring meetings & presentations of Qualco offering
- Identify needs & secure new projects
- Draft solution outline, scope and effort for new projects in existing clients

**But also**:

- Carry out the corresponding reporting internally and externally to client stakeholders.
- Provide internal expertise throughout the organisation through sharing of knowledge and acting as an expert resource where required.
- Design solutions per market & segment offered by Qualco by combining products (QCR, QLM, D3E, etc.) and Services. Design and scope MVP offering.
- Advise product/ product management and delivery/ support on areas of improvement /delivery efficiency. Give input to product roadmap
- Work internally to define solutions that address client needs (i.e. MVP, new offerings)
- Take initiatives to optimize processes. Liaise with Marketing for content generation regarding our solutions.
- Any other duties commensurate with the grade and the nature of the post

**Requirements**:

- Deep knowledge of the financial industry, preferably Debt Management’s business processes;
- Strong communication and interpersonal skills, problem-solving ability connecting technology and business problems;
- Experience in working in cross-functional, multinational teams in a fast-paced and dynamic environment;
- A firm command of English and excellent oral and written communication skills;
- University education in Engineering, Finance or Business Management. Post graduate degree desirable but not essential

**Benefits**:
**On top of a challenging work environment, we are offering**:
Competitive compensation, ticket restaurant card, and annual bonus programs
Cutting-edge IT equipment, mobile, and data plan
‍ Private health insurance and workplace counselor
️ Flexible working model, hybrid/remote benefits & home equipment benefits
‍ ️ Onsite gym, wellness facilities, and ping pong room
Career and talent development tools
Mentoring, coaching, personalized annual learning and development plan
Employee referral bonus, regular wellbeing, ESG, and volunteering activities
Your race, gender identity, expression, age ethnicity, or disability make no difference in Qualco Group. We want to attract, develop, promote, and retain the best people based on their abilities and behavior.