Service Transition Manager

**WHO WE ARE**
- **Etinars** is a values-focused company with multi-year experience, specialized in the **recruitment of professionals** for niche markets - managing **the full-life cycle** of specialist and executive level hires
- At Etinars, we genuinely care about **who you are and what you need**:

- We place great emphasis on fostering robust, enduring **connections** built upon **trust and transparency**:

- Our approach ensures a **swift journey**, leading you hand in hand towards **signing** your next career step

**WHAT WE ARE LOOKING FOR**

**Service Transition Manager - Defence**

Join our prestigious client’s facility as **Transition and Service Manager**. This is the only site in Europe dedicated to the assembly and final testing of advanced aircraft, playing a pivotal role in supporting high-performance jets for both national and international forces.

In this role, as **Transition Manager**, you will oversee, for at least the first 3 months, the seamless handover and technical transition of fire-fighting service operations from the current provider to the new operator, starting from the award of the tender (ideally from the 1st of October). The work location will be **Novara/Cameri**, and during the Transition period, you will be required to travel back and forth between these sites.

Once the transition is complete, you will assume the role of **Service Manager**, overseeing and implementing operations and activities related to contract execution. Ideally, you will be required to be in **Novara/Cameri** every other week for at least the first year of service.

**YOUR TASKS**

As **Transition and Service Manager**, you will be responsible for:

- Overseeing technical aspects to ensure a smooth transition to the new operator
- Document and address any incidents involving service provider personnel
- Oversee operational documentation for vehicles and fire-fighting equipment
- Assess the condition of the client’s materials
- Track mandatory health checks, certifications, and any additional requirements for personnel
- Review past service evaluations to identify improvements
- Set up a unified KPI dashboard with Leonardo for all four sites
- Handle any other activities necessary for a smooth transition.

**YOUR SKILLS AND EXPERIENCE**

Following skills and knowledge are required:

- Proven track record in **Military/Defence sectors**:

- Experience in **managing contracts** in complex environments
- Successful management of **international projects**:

- **Leadership** and **team management** skills
- Strong **communication** and **stakeholder management** abilities
- Focus on **innovation** and **continuous improvement**:

- Proficient in **financial management**:

- Fluency in both **written and spoken English and Italian**:

- **MS Office** and **planning tool proficiency**:

- In-depth knowledge of **compliance** and **quality management standards**:

- A strong **communicator** and **team player**:

- **Adaptability** and **flexibility**

**EXTRA INFORMATION**
- **Permanent employment contract** within a **stimulating and dynamic environment**:

- **Great career opportunities** in the **Defence industry**:

- **Competitive salary**:

- **Corporate Benefits Package**:

- **Company car**:

- **Company events**:

- **Willingness to travel** required

Please note that, due to the sensitive nature of the data involved, this position is currently available only to individuals who meet the following criteria:

- EU Citizens
- Non-EU Citizens already based in EU with a valid work permit

Once we receive your CV, we will take time to evaluate it carefully. Should there be a match for this or any other position at Etinars, we will be in touch with you. In case there is no match now don’t worry, we will make sure to keep your CV in consideration for future vacancies
- In Etinars we are committed to supporting Diversity and Inclusion Community. If you identify as part of it and you meet the minimum criteria for the job, you will be given the opportunity to demonstrate your abilities at an interview._