HR Operations Trainee

1 settimana fa

Sesto San Giovanni, Italia Heineken A tempo pieno

We are currently seeking an **HR Operations Trainee** who will report to the HR Operations Manager** **of **HEINEKEN Italia** in Milan.

**WHAT YOU’LL DO**

The HR Operations Trainee will support the HR Operations Manager in:

- Managing the cultural change and new ways of working lead by the HR Digital Transformation programme in place. Focus on training and communication tools
- Driving the adoption and right usage of the new HR Digital Tools - Success Factor and Service Now platforms
- Shaping and deploy ad hoc HR processes with an End to End Approach
- Providing customer service for HR-related processes through inquiry management and resolution.
- Supporting the transactional processes of the employee life-cycle through the new HR Tools, focusing mainly on the operational tasks.
- Managing administrative onboarding for new Employees
- Reviewing HR transactional data and deliver reports to Specialized Services, as needed

**WHO YOU ARE**
- Digital Skills and attitude
- Master's Degree in Humanities/Economics with a focus on Human Resources Management
- Fluent written and spoken English - upper intermediate as minimum level (B2)
- MS Office working proficiency, MS Excel intermediate knowledge level as minimun.
- Curiosity, think out-the-box and data driven mindsets
- Appreciated of Success Factor and Service Now Systems knowledge
- Excellent interpersonal and communication skills
- Problem-solving and End to End attitude
- Proactivity and Teamwork skills
- Analytical skills
- Attitude to change & transformation

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