Operations Manager

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

For our production site in Sesto Fiorentino (Florence, Italy), we are seeking an Operations Manager with solid technical expertise and strong leadership skills gained in manufacturing environments characterized by high process complexity and meticulous standards of integrity and efficiency.

Responsible for the cartridges Visual Inspection Department, the resource will report directly to the Parenteral Operations Sr. Director. She/He will oversee the department production supervisors and, indirectly all the operational staff in the area (about 30 operators). She/He will be coordinating a cross-functional team (Process Team) focused on maintaining quality and safety standards in alignment with current regulations (cGMP, safety regulations, etc.), on ensuring reliable supply of medicines to our patients, on introducing new products and on identifying, prioritizing and pursuing continuous improvement initiatives while developing the organizational capabilities and skills to advance the global manufacturing/site strategic roadmap. Given the dynamism of the organizational context, she/he will also work in close synergy with the Human Resources function on the personnel management agenda.

She/He will be part of the site Process Team Leader Community and play an active role in global networks on manufacturing excellence evolution and standardization.

**Main responsibilities of the role**:

- Ensures that the Process Team maintains control over the area's production process by periodically monitoring process parameters (through Process Monitoring), managing deviations and unforeseen situations in compliance with safety and quality regulations, and ensuring the proper implementation of the Control Strategy for the area's processes.
- Coordinates the Process Team (PT) of the area, managing the daily and periodic meetings.
- Is responsible for creating a safe workplace by participating in risk assessments, including the organizational risk assessment for all area employees, and implementing programs to prevent, detect, and analyze accidents and injuries.
- Participates actively in investigating the events (EHS, Q) that occurred in the area.
- Can serve as the operational point of contact for audits in the area.
- Ensures operational practices align with procedures and that a human error prevention program is effectively implemented to improve operational excellence.
- Supports the launch of new products by ensuring the area is operationally ready (staffing, capabilities, workspace design, etc.).
- Leads the definition and monitoring of the production plan on a weekly/monthly basis.
- Manages production supervisors and leads the recruiting efforts for the area.
- Contributes to the definition of the objectives for the cartridge flow team.
- Participates in the Flow Team's periodic metrics analysis, focusing on safety, quality, financial variances, and customer service.
- Is the budget holder and defines production standard parameters related to cost (e.g., yields).
- Contributes to the development of production strategies (e.g., capacity planning, new product introduction, technology, site master plan evolution).

**Requirements**:

- Master's degree in technical or scientific disciplines
- Fluent in Italian and English
- Previous experience in Pharmaceutical Company (parenteral knowledge preferred)
- Good knowledge of Good Manufacturing Practices
- Good knowledge of HSE standards
- Knowledge of production processes in complex mfg industries
- Previous experience in people management, preferably with cross-functional groups within matrix organizations
- Excellent attitude and passion for leadership and people development
- Good knowledge of financials for manufacturing plants management

**This position requires working on-site, and includes 4 days of remote work per month.**

**What we offer**:
Step into a role where your expertise is recognized, appreciated, and rewarded. As a member of our team, you can expect:

- ** Competitive Salary**: We offer a competitive base salary supplemented by an annual variable component based on achieving objectives.
- ** Relocation Package**: You will be eligible for a relocation package based on your location.
- ** Comprehensive Benefits**: Enjoy a well-rounded welfare package, including an extensive insurance plan.
- ** Annual Salary Review**: We recognize and reward your continued effort with an annual salary review, providing opportunitie