Technical Sales Mmf

**Job description: Technical Sales Europe/Americas for Man Made Fibers segment**

**Position overview**

Our Technical Sales will operate in the MMF Business Line, focusing on our chemicals used in Cellulosic and Synthetic fiber production and will report to the Business Line Manager.

**Key Responsibilities**:

- Identify customer needs, present tailored technical solutions, and build long-term business relationships with clients.
- Act as link between customers, R&D and Supply Chain (production, planning and purchase) on product development.
- Troubleshooting: management of significant customer quality issues with analysis of the possible causes and proposal of technical solutions.
- Technical support for the business segment: customer technical training, attendance at exhibitions, joint visits with distributors.
- Collaborate with internal R&D and product development teams to tailor solutions for specific customer requirements.
- Provide on-site technical assistance and troubleshooting for customers during production trials.
- Train customers and partners on product use, benefits, and proper integration into their processes.
- Introduce and track KPIs to validate the effectiveness of current/new products.

**Qualifications**:

- Bachelor’s Degree in Chemistry or Material Sciences, or technical education in a têxtile related field
- Proven experience (minimum 5 years) in the MMF industry, in marketing and sales positions or in customer technical support
- Excellent analytical, interpersonal and communication skills; value-added solution selling
- Strong negotiation and problem-solving skills
- High proficiency in IT tools (Excel, Word, Web tools); knowledge of SAP is a plus
- Mandatory use of English (technical and commercial), German is a plus
- Willingness to travel (EU and extra EU)