Associate Localisation Quality Manager

**About Translated**
- Translated is a leading company in AI-enabled translation services. We are on a mission to allow everyone to understand and be understood in their own language._
- Our success stems from a unique blend of the world’s #1 adaptive neural machine translation technology (IDC MarketScape 2022), the largest network of vetted, native-speaking professional translators, and top-ranked AI-enabled text, audio, and video translation tools (Gartner, 2022)._
- By leveraging a seamless symbiosis of artificial intelligence and human creativity, we design custom localization projects that were previously unthinkable, helping more than 280,000 clients grow their businesses worldwide._

**We are looking for an Associate Localisation Quality Manager.**

We are seeking an Associate Quality Manager who will support our Quality Managers on quality initiatives and work with translators for our top clients in the digital space.

**We are offering** an on site internship role for the duration of 6 months.

**Key responsibilities**

You will be supporting our team of Quality Managers in tasks related to:

- Linguist recruitment and selection for Translated’s clients: you will support QMs in vetting potential profiles for new projects and clients, as well as setting up and coordinating their testing.
- Linguist performance monitoring: you will use Translated’s tools and data to monitor linguists undergoing a Trial Period on one or more accounts in order to provide feedback to QMs, as well as being in direct contact with the linguists to boost engagement and motivation and provide feedback.
- Set up and execution of Quality Audits: you will set up and launch Quality Auditing projects in order to measure the delivered quality to one or more clients, using Translated’s software and spreadsheets.
- Support with administrative tasks: you will provide assistance in some admin tasks such as submitting payment requests for freelancers.
- Support and troubleshooting with linguists on client tool access issues: you will follow pre-established processes to provide support to linguists who have issues accessing tools and platforms provided by our clients.

**Requirements**:

- Degree in Linguistics, Translation Studies, Language Studies, or a related field is preferred.
- Understanding of translation, localization, or linguistic quality assurance.
- Familiarity with CAT (Computer-Assisted Translation) tools and other translation software.
- Strong organizational skills with the ability to handle multiple tasks and projects simultaneously.
- Proactive attitude with a willingness to learn and adapt quickly to new challenges.
- Excellent knowledge of English, both spoken and written. Knowledge of a second language is a plus.
- Excellent computer and web skills required with a particular focus on G-suite and Google sheets.
- Excellent interpersonal and communication skills.

**Headquarter (Rome - Italy)**

Translated is hosted at Pi Campus, a working environment immersed in nature where 5 luxury villas have been converted into functional offices to foster talent growth. Pi Campus is also a venture firm created by Translated to reinvest part of its profits into promising AI startups.

**Benefits and Perks**
- Gym
- Swimming Pool
- Kickboxing
- Water aerobics
- Fitness
- Pilates
- Table Tennis and Football table
- Kitchen and snacks
- Bonuses and incentives for employees who quit smoking, ride a bicycle to work, or adopt a child.

**Diversity statement**

At Translated, we proudly embrace and celebrate each individual's unique qualities to our team, regardless of race, sexual orientation, gender identity, or any other differences. We recognize that these diverse perspectives empower us to overcome challenges, foster innovation, and drive excellence. As an inclusive and equal-opportunity employer, we are committed to cultivating an environment where everyone feels welcome, valued, and supported to achieve their full potential.

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