Head of Customer Success

2 settimane fa


Milano, Italia Canonical - Jobs A tempo pieno

**Help our customers elevate their open source practice and success**:
It is our mission to make enterprise-grade open-source available to every enterprise, entrepreneur or innovator. We create the world-renowned Ubuntu and a range of tools, impacting the lives of millions of people every day. We're looking for for a Global Head of Customer Success to deliver on customer goals, business transformation, increase their utilization of open source, and ensure the engagement, success, retention, and growth of Canonical's customers.

The Head of Customer Success must be action oriented, and motivated to drive growth across the globe in a fast-moving organisation. This is an exciting opportunity for a leader passionate about growing strong teams, open source software and customer success. We value:

- A customer first attitude
- Knowledge and passion for open source technology and infrastructure
- Technology and SaaS experience
- An ability to speak to technical customers in their language
- Commitment to customer experience, across all customer segments from small to global strategic customers
- Experience in onboarding, success planning, quarterly business reviews and escalation management
- A track record of delivering success for your customers and for your organisation
- Developing and growing talent and a track record building high achieving teams
- Data-driven decision making, with a willingness to experiment and iterate
- Bachelor's or equivalent in Computer Science, STEM or similar
- Written and verbal communication skills in technical discussions

**What we offer**:

- Work from home with global travel 2 to 4 weeks for internal and external events
- An opportunity to help shape a company and products with a strong influence in the open source community
- An inclusive work environment
- Learning and development
- Annual compensation review
- Recognition rewards
- Annual leave
- Priority Pass for travel

LI-Remote



  • Milano, Italia HAYS A tempo pieno

    Sanità, ehealth, sales, head of sales, business development, farmacia, life sciences, pharma, medical device **La tua nuova azienda** Il nostro cliente è una realtà operante nel settore Life Science, in grado di offrire sistemi informativi, tecnologie e servizi, attraverso le quale mettere in connessione tra di loro in vari protagonisti del mondo...


  • Milano, Italia Evolved Success A tempo pieno

    Company DescriptionAt Evolved Success, we believe that success in corporate is only the beginning.Many professionals reach the top of their retail or marketing careers only to realise there's another mountain ahead — one that calls for more purpose, creativity, and freedom.Our business revolves around providing, success education that equips professionals...


  • Milano, Italia Satispay A tempo pieno

    **Did you know that there is a new way to place orders in restaurants in Italy?** Our name is ONYON, we are a company of the Satispay group and we have created an app that allows people to order and pay from the table directly with their smartphone and with complete autonomy. In this way, we reduce traditional waiting times and significantly improve the...


  • Milano, Lombardia, Italia Trustpilot A tempo pieno

    As a Manager, Customer Success, you lead a team of Customer Success Managers who own customer value, adoption, and retention across our Italian market.Your primary focus is ensuring customers achieve measurable success and remain long-term advocates for Trustpilot.You are accountable for the team's customer outcomes - driving Business Adoption, high Gross...


  • Milano, Lombardia, Italia Trustpilot A tempo pieno

    At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest independent consumer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trustAs a Manager, Customer...


  • Milano, Lombardia, Italia Trustpilot A tempo pieno

    At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest independent consumer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trustAs a Manager, Customer...


  • milano, Italia Trustpilot, Inc. A tempo pieno

    At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest independent consumer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust!As a Manager, Customer...


  • milano, Italia Page Personnel Italia SPA A tempo pieno

    Soluzioni software per la digitalizzazione dei processi di acquistoCustomer Success ManagerAziendaIl nostro cliente è una solida realtà specializzata nello sviluppo di soluzioni software per la digitalizzazione dei processi di acquisto.La piattaforma è progettata per ottimizzare i processi di acquisto e favorire la collaborazione end-to-end tra le...


  • Milano, Italia Trustpilot, Inc. A tempo pieno

    At Trustpilot, we're on an incredible journey.We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust.We run the world's largest independent consumer review platform, and while we've come a long way, there's still so much exciting work to do.Come join us at the heart of trust!As a Manager, Customer Success,...


  • Milano, Italia Nozomi Networks A tempo pieno

    Now is an amazing time to join Nozomi Networks as we build the future of OT and IoT Cybersecurity. We have hundreds of customers in more than 30 countries and we're just scratching the surface. As we expand our product portfolio and global presence, our Customer Success department is hiring a Customer Success Manager to engage and build meaningful...