After Sales Specialist

As pioneers and global leader, Hiab is ambitious to write forward our success story, inspiring and shaping our industry. The world in which we operate with our class-leading products, intelligent services and innovative digital solutions is constantly changing._

**Purpose of the position**:
Responsible for the technical documentation, technical service and support.

**Main tasks and responsibilities**:

- Provide support for service organization and customers; technical service, technical information, special technical surveys and technical product training/ education
- Provide support for spare sales in identifying and recommending spares. Create technical instructions and arrange technical information from our suppliers
- Responsible for handling technical documentation, creating operation manuals, standards and quality systems.
- Provide support for new sales and - providing knowledge regarding service to sales and design teams

**What you’ll need to succeed**:

- Typically university ( Bachelor’s degree) level or vocational qualification/ relevant experience
- Advanced skills and knowledge in hydraulics and electro-mechanics associated with the rear-cabin crane market
- To be able to work independently to complete given tasks and activities and work is mainly performed according to defined processes or work methods
- Solve daily basic technical service and support issues
- To be able to guide others within their own area of expertise
- Adapt and exchange knowledge and give argumentation for the best
- fit approach

**Interested to join?**:
**Hiab is part of Cargotec**
- Hiab is the world's leading provider of on-road load handling equipment, intelligent services and digitally connected solutions. As the industry pioneer, Hiab's more than 3,300 employees worldwide focus on our commitment to increase efficiency in our customers' businesses and to shape the future of intelligent load handling._
- Hiab is part of Cargotec. Cargotec's (Nasdaq Helsinki: CGCBV) sales in 2021 totalled approximately EUR 3.3 billion and it employs around 11,000 people._