IT Asset Management Assistant

Who is BTO Research?
BTO Research is a consulting firm, part of the Relatech Group, that has been supporting its clients in innovative projects for over 15 years, ensuring a customized approach to meet market challenges.
Founded in 2008, we have gathered and enhanced the historical experience of consulting to which we have added two key elements: research and innovation.
This journey has led us to a team of over 300 professionals across four countries, with numerous projects and the most cutting-edge knowledge in Project Management, Digital Transformation, Change Management, Cybersecurity and Digital Marketing.
We believe in the value of excellence and promote an environment where people can grow together, thanks to the contamination between different skills.
Are you eager to bring your experience and knowledge as IT Asset Management Assistant into one of our client?
**IT Asset Management Assistant**:
Your role
The Assistant to the Group IT Asset Administrative Manager supports the IT Asset Management (ITAM) team by handling various administrative tasks, ensuring smooth operations within the department. This role involves maintaining records, scheduling meetings, preparing reports, and assisting in the coordination of IT asset management activities. The Assistant works closely with the ITAM team to ensure compliance with internal policies and assist in managing IT assets across their lifecycle.
Maintain accurate records for IT assets, including both hardware and software.
Provide administrative support to the ITAM team, including scheduling meetings, preparing reports, and managing documentation.
Ensure adherence to ITAM policies and procedures.
Assist in organizing IT asset audits and inventory checks.
Support the ITAM team with project-related administrative tasks and initiatives.
Facilitate communication and coordination between departments regarding IT asset management.
Contribute to the development and maintenance of ITAM processes, policies, and systems.
Assist in monitoring ITAM performance metrics and KPIs.
Help manage the lifecycle of IT assets, including acquisition, deployment, maintenance, and disposal.
Support the management of IT contracts, licenses, and service agreements.
Aid in the organization of ITAM training and awareness programs.
Implement quality control measures throughout the lifecycle of IT assets.
Assist in the governance of ITAM tools for monitoring and reporting on IT assets and inventory.
Perform audits and verifications of IT asset records to ensure compliance and accuracy.
Generate and distribute reports on asset compliance and status.
Assist in managing the Configuration Management Database (CMDB), ensuring its accuracy.
**Requirements**:
Master’s degree in Business Administration, Economics, or related fields.
At least 3 years of experience in Asset Management is a plus.
Strong interest in IT Software and Hardware is a significant advantage.
Knowledge of IT Asset Management, Contract and Risk Management, and basic IT Service Management is desirable.
Familiarity with ServiceNow ITAM (Software and Hardware Asset Management), IT Assessment/Discovery tools, and CMDB is a plus.
IAITAM Certification (CHAMP, CSAM, CITAM) is a plus.
Proficiency in Office365 (Teams, Excel, Word, PowerPoint, Planner, Forms, Visio).
Fluent in English and Italian.
What does being a BTOers mean?
Being able to join a dynamic, inclusive and innovative environment, working closely with professionals;
Being part of a flexible, goal-oriented team, because for us, it’s the results that matter more than the number of hours in the office;
Have access to corporate conventions and discounts.
Are you ready to give your contribution to BTO?
Submit your CV and get ready to shape the future of business with us