Quality Manager

5 giorni fa

Ceggia, Italia G&W Electric Co A tempo pieno

**SUMMARY OF RESPONSIBILITIES**:
The Quality Manager promotes, develops, and oversees compliance of the company quality system, monitors and develops systems, methods and practices to improve; 1) customer satisfaction and 2) cost of quality. Assure compliance of customer requirements by managing quality policies, standards, procedures, programs and practices while driving and facilitating continuous improvement.

**ESSENTIAL DAY-TO-DAY FUNCTIONS**:

- Ensures compliance with the customer requirements, quality policy, company standards, regulatory and external standards.
- Measures and improves customer satisfaction and cost of quality.
- Validates quality processes by establishing product specifications and quality attributes; measuring production; documenting evidence; determining operational and performance qualification; writing and updating quality assurance procedures.
- Develops and implements the Quality led APQP activities specified within company process to assure quality from concept to production.
- Effectively interacts with Production, Engineering, and Supply Chain teams to maintain product supply and introduction of new products.
- Works directly with suppliers to ensure compliance of supplied materials.
- Works directly with customers to support quality requirements.
- Works with purchasing staff to establish quality requirements for external suppliers.
- Develops policies and procedures to ensure quality product.
- Writes technical and management systems reports.
- Brings together staff of different disciplines and drives the group to plan, formulate and agree on comprehensive quality procedures.
- Manages and improves the Company’s quality inspection and product release programs for incoming and in-process materials and components, processes and finished goods.
- Sets Quality compliance objectives and ensures that targets are achieved.
- Maintains and improves product quality by completing product, company, system, compliance, and surveillance audits; investigating customer complaints; collaborating with other members of management to develop new product and engineering designs, and manufacturing and training methods.
- Facilitates analysis and coordinates activities related to process/system improvement projects.
- Determines staffing requirements to meet quality and delivery expectations.
- Maintains operations data and prepares productivity/quality reports for management.
- Directs and coordinates the activities of team engaged in quality functions - including inspection, analysis and training.
- Makes final determinations or dispositions related to non-conforming materials.
- Monitors indicators related to ensuring employees conform to production or processing standards.
- Keep up to date with industry trends by attending conferences and training courses.

**QUALIFICATIONS / EDUCATION**
- Bachelor’s Degree in Mechanical or Electrical Engineering (or similar) required.
- 5+ years of progressive experience in Quality or similar role.
- Lean Six Sigma Black belt is a plus
- Must have excellent interpersonal skills and ability to communicate with peers and internal and external customers.
- Strong problem solving skills
- Strong change management skills
- Ability to travel
- English is a must
- __________________________________________

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