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Field Services Technician

3 settimane fa

Rivalta di Torino, Italia GE Aviation A tempo pieno

**Job Description Summary**:
All resources, and logistics required to perform Field Services and Maintenance activities on customers' site/property. These activities contribute t, maintain, repair and refurbish sold or existing products. Includes all types of maintenance service (preventive and remedial), manage maintenance facilities and field services engineering. Accountable for the quality of own work. Subject to direct operations supervision/prescribed work instructions/systems checking. Executes within a well-defined operations framework. There is generally a step by step sequence of standard operational tasks which need to be followed to achieve an end result.
**Essential Responsibilities**:

- Field Service on site repairs and inspection-related, new Machine Installation, preventive Maintenance, training and troubleshooting of machines and customers issues.
- Applies general knowledge of business developed through education or past experience.
- Resolves issues using established procedures. Consults supervisor, Remote support team or more senior team members for issues outside of defined instructions/parameters.
- Team work to solve issues. Develops strong customer relationships and serves as the interface between customer and GE. Exchanges technical information, asks questions and checks for understanding.

**Qualifications/Requirements**:

- Proficient in Italian and good knowledge in English, both written and spoken
- Experience in the Services & Field Services or Production roles
- Bachelor Degree and/or Technical Diploma with relevant experience.
- Trained electrical and/or mechanical engineering technician.
- Ability to work independently
- Team player and flexible
- Strong oral and written communication skills.
- Available to travel intensively (around 70%)
- Good PC skills
- EU Work Permit

**Desired Characteristics**:

- Experience in the metal Additive field (3D Printing).
- Ability to document, plan, market, and execute programs.
- Knowledge of Service Max and Magics.**Additional Information**:**
Relocation Assistance Provided**:No