Business Support Roster

**About WFP**

The World Food Programme is the world’s largest humanitarian organization, saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity for people recovering from conflict, disasters and the impact of climate change.

Powered by the passion, dedication and professionalism of more than 22,000 employees worldwide, the WFP works in over 120 countries and territories to bring life-saving food to people displaced by conflict and made destitute by disasters, and help individuals and communities find life-changing solutions to the multiple challenges they face in building better futures.

**What is WFP looking for?**
- The Business Support Function at WFP is an essential part of the organisation which provides valued support and assistance to the Programme’s many different divisions.

**KEY ACCOUNTABILITIES (not all-inclusive)**
- Collect, sort, and disseminate correspondence, reports, and other materials to meet the required demands of staff to time standards.
- Respond to simple routine queries with readily available support by senior staff, and escalate where appropriate, to provide a timely and accurate response to enquiries.
- Support the maintenance of office files, documents, and records in accordance with established systems and processes, so that information is current and readily available for staff.
- Undertake standard data entry tasks in accordance with defined systems, to ensure information is organised and readily available.
- Assist in creating simple images or information using standardised templates, such as graphs or tables to support the drafting of reports for staff.

**WFP LEADERSHIP FRAMEWORK: COMMON STANDARDS OF BEHAVIOUR**

If you are strong at these behaviours, you are likely a good fit with our workplace culture:
**Leads by Example with Integrity** **Drives Results and Delivers on Commitments** **Fosters Inclusive and Collaborative Teamwork** **Applies Strategic Thinking** **Builds and Maintains Sustainable Partnerships**Upholds WFP values, principles and standards** **Delivers results for maximum impact** **Is inclusive and collaborative** **Communicates and fulfils WFP's vision** **Builds partnerships**Respects others and values diversity** **Delegates appropriately** **Gives timely and constructive feedback** **Embraces curiosity and new ways of doing things** **Collaborates to deliver common objectives**
**Stays focused and calm under pressure** **Adapts readily to change** **Builds and shares new perspectives** **Analyses and evaluates data**
**Demonstrates humility and willingness to learn** **Considers the impact of decisions**

**STANDARD MINIMUM QUALIFICATIONS**

**Experience**:

- At least two years of relevant business support / administrative work experience.
- Each employment record in the CV should contain a detailed description of the duties performed, including period of the experience (Month/Year) for each, as well as the type of contract (i.e., internship, volunteering, employment, full time/part time etc.).
- Please note that the following kinds of work experience are not considered relevant business support experience:

- Managerial or consultant experience
- Marketing, Retail, Sales experience
- Teaching, Interpretation, Translation experience
- Internship experience
- Volunteer experience

**Education**:

- Completion of secondary school education.

**Language**:

- Fluency in oral and written English (the English proficiency level will be tested; language requirement is level C).
- Intermediate knowledge of another official UN language (Arabic, Chinese, French, Russian and Spanish) or Portuguese (one of WFP’s working languages) highly desirable.

**Knowledge & Skills**:

- Ability to use standard office equipment.
- Ability to follow standard business support processes and procedures.
- Knowledge of standard office software packages, e.g., Microsoft Word, Excel, PowerPoint. Computer knowledge and skills should be recorded under the CV.
- Ability to handle a large volume of work quickly and accurately under time constraints.
- Courtesy, tact, and ability to work effectively with people of different national and cultural backgrounds in a team environment.

**TERMS AND CONDITIONS**
- A computer-based assessment administered in a proctored environment aimed to assess the verbal reasoning, numerical reasoning, and situational judgment skills; and if successful:
**Please note**:

- Applications should be submitted only through the WFP Career Portal (Ref. 160260).
- For additional information on the WFP Business Support Roster, please contact follow the contact us section on WFP Website

No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within t