Strategic Account Services

4 giorni fa


Milano, Italia Amazon EU SARL (Italy Branch) A tempo pieno

Experience in program management, business analysis, or e-commerce. - Strong data analysis skills and proficiency in analytical tools. - Excellent project management skills and ability to manage multiple priorities. - Passion for diving deep into program mechanics. - Ability to work cross-functionally and influence without direct authority.
Amazon currently seeks a talented, Italian-speaking Lever Specialist based in Milan to support the optimization of seller performance across European Amazon marketplaces. You will join as a Lever Specialist supporting the Strategic Account Services (SAS) team, playing a crucial role in empowering marketplace consultants who help retailers maximize their success on Amazon's third-party marketplace. We're seeking a Lever Specialist to support our Marketplace Consultants team with expert knowledge and strategic insights. You'll become a true program expert, helping to navigate ambiguity and drive success for our Strategic Account Services (SAS) Sellers. What You'll Do: - Develop deep expertise across Amazon's programs (as Inventory Health Management, High Average Selling Price Items FBA solutions), becoming the go-to resource for Marketplace Consultants. - Support Consultants, also participating in Seller Conversations, by providing in-depth knowledge and navigating complex scenarios in order to support Italian Selling Partners seeking an expert consultation. - Analyze Program performance, identifying optimization opportunities across seller accounts. - Collaborate with internal teams to resolve complex issues and improve program execution. - Create training materials to upskill Consultants on lever intricacies and best practices. - Stay informed on lever changes, translating complex information into actionable insights. - Contribute to strategic approaches leveraging multiple levers for seller success. What You'll Bring: - Strong analytical skills with ability to interpret complex lever data. - Excellent communication skills in English and Italian. - Strategic mindset coupled with attention to detail. - Ability to thrive in ambiguous situations and navigate evolving lever landscapes. - Bachelor's degree in business, economics, data science, or related field.
- Experience with in-depth knowledge of multiple business programs or systems.
- Familiarity with e-commerce platforms and seller-focused programs.
- Background in consulting or providing expert support to client-facing teams.



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