Operations Manager

OPERATIONS MANAGER

A challenging opportunity has become available for a highly personable and experienced Operations Manager to join our senior management team. Leading the team in support to the GM, this role is responsible for the day to day operations of the business. The focus is to create and motivate a great team culture, ensure the brand standards and policies are met and guests have a brilliant experience.

WHO ARE WE

Generator is on a journey. Appropriate, given that we're an accommodation brand. The journey began in London, swung through a heap of European capitals on its way to dominating the world. No biggie. Fast Company named us one of the top 50 most innovative global companies. We, of course, agree. And now this top 50 most innovative global company (did we mention that?) wants a pretty awesome Operations Manager for Generator.

Our spaces are safe and seriously social, in the proudest part of the beating heart of the cities we love. Cultural action, creative pulse and an outstanding way to waste some of the finite time the universe has given you - that's what Generator offers. Holds true for staff and visitors equally, and while chic design is always the backdrop, every Generator in every destination reflects the unique beat of that city's heart.

BEING YOURSELF is the key to bringing the Generator story and brand to life.

ABOUT GENERATOR ROME

Just a short walk from the colosseum and Roma Termini station, Generator’s most recent opening is perfectly situated in Italy’s capital. The interior is a tapestry of Roman heritage with 75 intricately styled rooms.

Set over seven floors, Generator Rome includes a bar and chill-out lounge. We look forward to sharing all of it with you

NUTS AND BOLTS OF THE JOB
- Support the General Manager across all departments, and deputise in their absence
- Be responsible for leading, developing and implementing a regular programme of creative, revenue-driving events and - initiatives within the hostel
- Work with GM/HQ to evolve and expand the property F&B offerings to both internal and external guests ensuring all efforts are on-brand and revenue driving
- Help the team create and deliver the budgeted P&L
- Control payroll and all costs by understanding market conditions, forecasts and business on the books to maximise departmental income
- Be commercially savvy in exploring new revenue streams
- Have a comprehensive knowledge of, and ensure compliance with all statutory local legislation and regulation, in particular,- H&S, employment law and Fire Safety
- Ensure all site level HR support is delivered and compliant
- Cultivate relationships with local influencers and build a database of useful contacts
- Be responsible for the ‘atmosphere management’ of the property
- Ensure that our social spaces embody the Generator brand and culture
- Communicate effectively and appropriately in all directions so that the wider team understands our company goals and is motivated to work towards their success

Naturally this is not intended as an exhaustive list of duties. Other duties as may be reasonably required will form part of this job description.

WHAT’S IN YOUR DNA
- Good communication skills with the ability to communicate well at all levels
- Hands-on attitude, with attention to detail
- Commercially savvy with a proven background to spot business opportunities
- You must be eligible to work in the EU to be considered for this role

YOUR ROCK STAR EXPERIENCE
- Have at least 2 years’ experience in a similar role within hospitality background
- Knowledgeable of the local markets

OUR EMPLOYEE BENEFITS
- Birthday holiday in addition to your yearly holiday allocation
- Employee Bounty Program providing opportunities to earn up to £1,000 for new hire referrals with no cap on number of referrals made
- Company contribution towards gym membership fees for all eligible employees
- Ideas Award - Quarterly award to double pay for 1 month to employee with most valuable suggestion/feedback
- Employer funded life assurance at two times base salary to cover death in service lump sum payments
- Employer funded income protection to cover 50% of base salary to cover prolonged absence from work due to incapacity
- Reduced room rates for staff as well as friends and family members (we operate in 15 locations across Europe & US so your next holiday is sorted)
- Social events and celebrations calendar
- Various employee recognition schemes
- Online learning tools

SO YOU THINK THIS MIGHT BE YOU?

Here you may well find the answers to life, the universe and everything, including why there are no penguins at the North Pole.
We look forward to hearing from you.

Join Us and help us achieve our Vision

INDMANAGE