Marketplace Intern Yoox

Established in 2000, YOOX is the world’s leading online store for fashion, design and art that lasts a lifetime and beyond. For those who love the thrill of the find, YOOX inspires men and women around the world to express their personal style through a wide selection of well-made yet accessible pieces to cherish season after season. These include hard-to-find clothing and accessories for men and women from the world’s most prestigious designers as well as kidswear, a unique selection of home design objects and exclusive collaborations with internationally-renowned artists.

Encouraging conscious and responsible shopping has been central to YOOX’s philosophy since it launched 20 years ago, helping customers to be kinder to the planet by investing in fashion with longevity. In 2009 the store launched YOOXYGEN - a socially and environmentally responsible destination featuring a carefully curated edit of sustainable brands.

At the forefront of innovation, YOOX has pioneered the use of artificial intelligence in fashion, launching in 2018 its own label 8 by YOOX, the first collection ever powered by AI combined with YOOX’s unique creative flair. With YOOXMIRROR, a virtual styling suite driven by AI, YOOX offers a ground-breaking customer experience, allowing users to create their own avatar and digitally try-on looks in their app.

YOOX has the ambition to open its assortment to 3rd party sellers, in order to reinforce its unique positioning as the world’s leading online lifestyle store for timeless fashion, design and art. In the coming months, YOOX will enable brands and retailers to sell their products directly to YOOX customers, in a marketplace model.

In order to successfully deliver its ambition, YOOX is recruiting a Marketplace intern. The Marketplace intern will support the Marketplace Project manager in day by day activities to ensure the proper onboarding and uploading of products on the MP, taking into account commercial ambitions and tech requirements, with the objective to maximise visibility and increase revenues generated by the sellers. Some of the essentials for you to know are:
Location: Our office in Milan

Department Size: 14-15 (Approx.)

Reporting into: Marketplace Project Manager

Here is a breakdown of what you’ll be doing:

- Support in assisting sellers during the process of onboarding, guiding them through all the needed information (KYC, Product creation, offer upload, etc) and entering them on the platform when needed
- Be proactive in providing recommendations to sellers to improve the effectiveness of their assortment and to ensure commercial ambitions are met (eg adding/retrieving attributes and pictures to enrich product representation at Front End)
- Be committed to improve sellers’ onboarding, playing a key role in helping the department to achieve its overall goals
- Support seller acquisition managers and sellers with functional issues
- Support in escalating technical issues and related requirements’ definition

The type of person we are looking for:

- University degree in Management Engineering, Economics, Marketing or related fields with outstanding performance
- Ability to communicate effectively with other colleagues from the Business and from Technology; and with external parties
- Strong analytical skills and advanced knowledge of Excel
- Language skills: Fluency in English is mandatory
- Good knowledge of Excel and Power Point
- Change embracer with a proactive attitude and solid work ethics
- Passion for e-commerce and marked inclination for Internet and hybrid business models