Field Support Agent

1 giorno fa
Verona, Veneto, Italia AIR DOLOMITI S.p.A. Tempo pieno 28.000 € - 42.000 € Contratto
| | | | --- | | Department: Ground Operations Report to: GOPH Location: Verona Villafranca Contract: fixed-term

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Main Functions
:
* Remotely coordination of Air Dolomiti flights irregularities: cancellations, delays, diversions.
* Support to the airports of the Air Dolomiti network concerning the correct application of all company procedures (Ground Operations Manual).
* Monitoring of extra handling costs in order to implement cost-cutting measures during irregularity handling of Air Dolomiti flights.
Requirements:
 * High school diploma or higher
* Fluent English (both written and spoken)
* Social skills (teamwork, effective communication)
* Analytic approach and problem solving
* Good IT knowledge (MS Office) xbvzest
* Be motivated, open-minded, target oriented
* Availability to work shifts
* Willingness to travel frequently for short periods
* Airport customer service and/or ramp dispatcher experience would be considered a plus | |

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