Junior Digital Service Manager

23 ore fa

Genoa, Liguria, Italia Reply Tempo pieno 32.000 € - 45.000 € Contratto

Reply is seeking a Junior IT Service Manager in Genova to act as the main client interface for logistics solutions.

Tutte le competenze, le qualifiche e l'esperienza necessarie per un candidato di successo sono elencate nella seguente descrizione.

You will manage escalations, produce incident reports, and lead service review meetings with clients and suppliers. xbvzest

You will monitor contract performance, identify enhancements, and support renewals based on data, while overseeing first- and second-line teams to meet SLAs in an ITIL-aligned environment.