Customer Digital Engagement Associate

9 ore fa


Florence, Toscana, Italia Menarini A tempo pieno

Overview:

The Data Governance, Reporting & Digital Platform Department operates cross-functionally with all other departments of CODIFI Srl, the Menarini Group Consortium responsible for managing Order-to-Cash and Customer Management processes for domestic and international markets.

The candidate will be responsible for the development of the Digital Portal for Trade Customers, designing new services and content based on customer profiling data and a behavioral marketing approach.

Main Activities & Responsibilities:

Activities, responsibilities and projects:

  • Digital Platform Development: Design and implementation of new digital services and strategic content areas.
  • Engagement Strategy: Definition of a customer engagement approach to increase digital channel adoption.
  • Data-Driven Insights: Analysis of customer behavior and needs to define precise profiling and segmentation for personalized marketing activities.

Technical skills required, knowledge of software, programmes:

  • Good knowledge/experience on CRM Salesoforce tools;
  • Good knowledge of Microsoft Office and emails;
  • Good knowledge/experience on data analysis

Job Requirements:

  • Education: Degree in Economics, Digital Marketing, Communications, or a related field.
  • Experience: 2-3 years of experience in similar roles (Digital Engagement, CRM, or Digital Marketing) is preferred.
  • Soft Skills: Excellent communication skills, a target-oriented mindset, and a proactive problem-solving approach.
  • Attitude: We are looking for a dynamic, precise, and detail-oriented individual with a strong sense of initiative.
  • Languages: Fluency in English (written and spoken) is required.
Contract type: fixed term.

  • Florence, Toscana, Italia MENARINI Group A tempo pieno

    OverviewTheData Governance, Reporting & Digital Platform Departmentoperates cross-functionally with all other departments ofCODIFI Srl, the Menarini Group Consortium responsible for managing Order-to-Cash and Customer Management processes for domestic and international markets.The candidate will be responsible for the development of theDigital Portal for...


  • Florence, Toscana, Italia Eli Lilly A tempo pieno

    At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities...

  • Gift Associate

    2 settimane fa


    Florence, Toscana, Italia Buc-ee's, Ltd. A tempo pieno

    Overview$18.00 * Medical * Dental * Vision * 3 Weeks Paid Time Off * 401k 100% Match up to 6%The Gift/Merchandise Sales Associate enhances the Buc-ee's experience by receiving, stocking, and merchandising Buc-ee's unique gift items. The Gift/Merchandise Sales Associate assists in creating visual merchandising displays to draw guests into Buc-ee's gift...

  • Digital Inside Sales

    4 giorni fa


    Florence, Toscana, Italia LHH A tempo pieno

    Per innovativa azienda di riferimento nel settore ICT, specializzatta nella distribzuione di soluzioni IT a valore per le imprese,stiamo cercando un profilo di Digital Inside Sales, energico e ambizioso, che voglia crescere in un ambiente dinamico, innovativo e orientato al futuro.Il profilo sarà protagonista nella gestione e nello sviluppo di opportunità...

  • Contact Center Associate

    2 settimane fa


    Florence, Toscana, Italia MENARINI Group A tempo pieno

    OverviewThe resource will be part of CODIFI, the Company of Menarini Group managing customer service and order to cash processes for Italian Companies, and, in particular, will be integrated in Contact Center Department, reporting directly to the Service Operations and Digital Channels Manager.He/she will be responsible to manage customer relationship...

  • Associate Director

    4 giorni fa


    Florence, Toscana, Italia Eli Lilly A tempo pieno

    At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities...


  • Florence, Toscana, Italia Everstead Financial A tempo pieno

    Unlock your potential from anywhere. We're building a passionate team dedicated to client success and flexible remote work.We are seeking a results-oriented and customer-centric Customer Sales Representative to join our expanding work-from-home team. If you're eager to build a rewarding career by providing vital financial solutions and appreciate a flexible,...


  • Florence, Toscana, Italia TMC A tempo pieno

    Italy Electronics Florence On-siteHave you ever thought about developing your skills in the world of aerospace and defense? We are looking for motivated electronic engineers to join our team.About The Member CompanyWe are a global high-tech consultancy company with a team of entrepreneurial engineers, scientists, and digital experts from around the world....

  • Team Manager

    2 settimane fa


    Florence, Toscana, Italia Burberry A tempo pieno

    lavoro:JOB PURPOSEIn the role of a Team Manager, through your passion for the brand and product you will lead your team to deliver exceptional service and will be responsible for maximizing store performance in order to achieve targets and goals in all departments and product categories. Working on the shop floor, the TM is a dynamic and inspiring leader who...

  • Welcomist Internship

    4 giorni fa


    Florence, Toscana, Italia Hermes A tempo pieno

    DescriptionGENERAL ROLEThe Welcomist Intern will deliver and ensure the best customer experience to our clients He/She will rapidly gain an understanding of retail fashion luxury industry and how an important Store is daily organized. MAIN RESPONSABILITIESThe Intern will be involved in the following activities:- Welcome clients with a warm and hospitable...