Clinical Support Specialist

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at

Job Function:

MedTech Sales

Job Sub Function:

Clinical Sales – Surgeons (Commission)

Job Category:

Business Enablement/Support

All Job Posting Locations:

Pomezia, Roma, Italy

Job Description:

At Johnson & Johnson Medical Devices Companies, we are using our breadth, scale and experience to reimagine the way healthcare is delivered and help people live longer, healthier lives.

In a radically changing environment, we are making connections across science and technology to combine our own expertise in surgery, orthopedics, and interventional solutions with the big ideas of others to design and deliver physician and patient-centric products and solutions.

As pioneers in medical devices, we continually focus on elevating the standard of care – working to expand patient access, improve outcomes, reduce health system costs, and drive value. We create smart, people- centered healthcare to help the patients we serve recover faster and live longer and more vibrantly.

In hospitals around the world, surgeons operate with confidence using trusted surgical systems and instruments designed to provide the safest and most effective treatment for a range of medical conditions.

Biosense Webster is the global leader in Rhythm Solutions with a clear goal:  ensure those affected by cardiac arrhythmias can live the lives they want. This means transforming the latest advancements in electrophysiology into a suite of tools that empowers physicians with a range of treatments for the best outcomes.

For more than 30 years, we've been the global market leader in the science and technology of cardiac arrhythmia treatment, working with thousands of electrophysiologists to identify and develop diagnostic and treatment tools. And through onsite training, online courses and our global education centers, we work together to set new standards every day.

Therefore, we are expanding our team and seeking for you, our new Clinical Support Specialist, who will take in in charge the responsibility of our Biosense Webster products in Puglia Region.

You will join the Sales Team and be prepared to successfully lead the deployment of our commercial strategy in your own territory, thanks to a best-in-class training program for new joiners that will include technical and commercial skills.

You will be responsible for:

• support doctors and electrophysiologists in the ablation procedures of complex tachycardias through the use of the 3D CARTO electroanatomic mapping system in the Electrophysiology operating room;

• manage relations with all the clinical stakeholder involved in the evaluation and purchase of the Division's products;

• support  customers' needs, on problems arising in the use of products / systems, to resolve the situation and develop any alternative solutions;

• be constantly updated on the product / system portfolio present in the reference market.

• contribute to the provision of the training program relating to BW products, intended for clinical staff.

Requirements:

• Master's Degree in Biomedical Engineering or Equivalent scientific Degree;

• A brilliant academic track record is preferred

• A previous experience in Electrophysiology

• Good knowledge of both written and oral English;

• Excellent knowledge of the Office package;

• Domicile or residence in Lombardy

• Willingness to travel throughout the Italian territory

• Customer focus, results-driven attitude and ability to work in a dynamic environment

•  Driving license B;

Required Skills:

Preferred Skills:

Accountability, Account Management, Collaborating, Cultural Competence, Customer Centricity, Healthcare Trends, Lead Generation, Market Knowledge, Market Research, Objectives and Key Results (OKRs), Organizing, Process Oriented, Relationship Building, Sales, Sales Support, Sales Training, Solutions Selling, Sustainable Procurement, Vendor Selection

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