Sales Development Representative

3 giorni fa

Milano, Lombardia, Italia ESET A tempo pieno

Summary

Sales Development Representative (SDR) qualifies leads and prospects and can as well develop leads. You'll initiate first contact , conduct outreach, and set up meetings for BDMs. Your work lays the foundations for BDMs interactions.

Job description

FUNCTIONAL RESPONSIBILITIES AND DUTIES

• Identify and generate leads and prospects through various sources.

• Interact new prospects and existing clients (via telephone and emai) to qualify and process leads for sales opportunities.

• Manage and nurture leads to move them through the sales pipeline.

• Set appointments and follow up with prospects to advance the sales process.

• Collaborate with the sales team to develop strategies for achieving sales targets by qualifying leads and synchronizing with the needs of the team.

• Utilize CRM software to track and manage sales activities and customer interactions.

• Stay informed about market trends, industry developments, and competitive landscape.

• Keep up to date with the ESET product set, effectively communicate the value proposition and react to objections and competitive questions.

• Attend networking events and trade shows to foster relationships and uncover new leads.

• Provide regular reports on sales activities, progress, and results to management.

• Carry out other work according to the instructions of a managing employee in accordance with the activity of the department and the company.

REQUIREMENTS
Education:

• High school, preferably in business, marketing, or a related field or relevant sales skills and a strong understanding of the sales process.
Experience:

• Years of work experience: 5

Knowledge:

• Maintain a high level of professionalism and product knowledge to effectively represent the company.

• Product Knowledge: Maintain a high level of expertise about the company's products or services to confidently inform and persuade potential clients.

Language:

• English – B1

Communication:

• Communication and Active Listening: Clearly articulate product value, ask insightful questions, and actively listen to prospects' responses to build rapport and trust.

• Demonstrate strong communication skills and the ability to persuade and influence potential clients.

Managerial skills:

• N/A

Personal characteristics:

• Prospecting and Lead Generation: Identify and target potential clients through strategic research and use of lead generation tools.

• Time Management: Organize daily tasks efficiently to maximize productivity and performance.

• CRM Proficiency: Utilize customer relationship management software to track and manage sales activities and customer interactions.

• Resilience and Follow-up: Persistently pursue leads and maintain consistent follow-up to advance the sales process.

• Willingness to be coached: Demonstrate a willingness to learn and adapt to feedback to improve skills and performance.

• Self-awareness: Understand personal strengths and areas for development to continuously improve sales techniques.

• Organization: Keep track of leads, appointments, and follow-ups to ensure nothing falls through the cracks.

• Curiosity: Show a genuine interest in learning about prospects' needs and how the company's solutions can address them.

• Overcoming Objections: Skillfully address and alleviate potential clients' concerns to move them closer to a sale.

Primary location

Milan

Additional locations

Time type

Full time

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