Partner Technology Specialist

5 giorni fa

Milano, Lombardia, Italia Dojo A tempo pieno 50.000 € - 80.000 € all'ano
The Role...

As we continue our expansion in the Italian market, we are strengthening our position as a market leader through a growing Partnership Ecosystem. Our dedicated Partner Management team plays a key role in this journey, supporting our partners' growth through targeted strategies, technical initiatives, marketing campaigns, and incentive programs.

We are looking for a technically skilled professional to serve as the key link between our company and our partners, ensuring the effective integration of our products and the success of each collaboration. Your contribution will be critical in guaranteeing that partner solutions meet our quality standards and that integrations — particularly with point-of-sale (POS) systems — are successfully completed.

You will also play a central role in leading strategic projects related to the launch of new products and services, ensuring they are brought to market successfully from initial concept to full deployment. Your analytical mindset and attention to detail will be essential in delivering high-quality solutions to our customers.

What you'll do...

  • Act as the technical point of contact for both Italian and international partners and internal teams, with the goal of integrating as many POS software solutions as possible within the Italian market.
  • Collaborate with partners on the technical implementation of new solutions.
  • Work closely with internal and external stakeholders to improve operational processes across both organizations.
  • Maintain and improve technical documentation for partners.
  • Gather and share feedback from partners and customers with internal teams to support continuous improvement.
  • Proactively identify inefficiencies in processes, propose optimizations, and support partners in resolving issues related to payment integration.
  • Support Partnership Managers in pre-sales activities by showcasing product features and helping partners bring integrated solutions live with merchants.

What you'll bring...

  • Experience in technical roles involving close interaction with clients or partners.
  • A good understanding of APIs and basic concepts of software integration.
  • Proven problem-solving skills and the ability to manage complex technical scenarios.
  • Ability to work effectively and cross-functionally with internal and external teams.
  • A structured, analytical, and results-driven approach, especially in fast-paced, high-growth environments.
  • Strong communication skills, capable of translating complex technical concepts into simple terms for non-technical audiences.
  • Ability to gather and synthesize data to provide relevant context to partners and colleagues.

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