Cluster Director of Leisure Sales – Orient Express Trains

Company Description

About Orient Express

Artisan of travel since 1883, Orient Express sublimates the art of travel with its luxury trains, hotels, and sailing yachts. The brand has just launched its first hotel, Orient Express La Minerva, in Rome – which will be followed by Orient Express Venezia at Palazzo Donà Giovannelli in 2026. The experience continues with the recent launch of La Dolce Vita Orient Express train, followed by Orient Express Corinthian in 2026, the first of two Orient Express Sailing Yachts, and finally, the return of L'Orient Express train to railways. Since 2022, Orient Express is part of Accor Group's leading collection of luxury brands with a century-old legacy in the hotels and fine- dining sectors. In 2024, Accor and LVMH entered into a strategic partnership to accelerate the development of Orient Express. Follow the journey at @orientexpress on Instagram or visit the website at

About Orient Express Venezia at Palazzo Donà Giovannelli

Orient Express will open its second hotel in Italy at the exceptional in Venice. Architect and interior designer Aline Amar d'Amman, alongside her studio Culture in Architecture, has been entrusted to design and decorate the space.

Venice, once the gateway to Constantinople and a mythical stop on the legendary Orient Express train – that opened its doors in 1919 with the completion of the Simplon tunnel linking Switzerland to Italy – will be the home of the second Orient Express hotel, set to open in 2026.

About Orient Express La Dolce Vita

La Dolce Vita Orient Express is the first Italian luxury cruise on rail, offering a unique travel experience across the country. Inspired by the golden age of railway tourism, the train features itineraries connecting Italy's major cities and destinations, providing passengers with top-class service, exceptional comfort, gourmet cuisine, and a refined atmosphere. The project aims to celebrate the charm and beauty of Italy, making each journey an unforgettable experience.

About Orient Express La Minerva

Considered as the beloved capital of the Orient Express legend, Rome is the first Orient Express hotel, La Minerva, in 2025. Orient Express has entrusted the interior architecture and artistic direction of the hotel Hugo Toro. The former Palazzo Fonseca is a sumptuous 17th-century palace with a huge, majestic façade. A place of memory still adorned with its Roman columns, sculptures by Rinaldo Rinaldi, a disciple of Canova, and the fascinating goddess Minerva. At the end of 2024, a new décor and interior inspired by the Roman domus and the riches of the "Eternal City" will be revealed with a new touch of contemporary elegance.

Job Description

Based in Rome, the Director of Leisure Sales is responsible for driving the leisure segment performance across a prestigious luxury hospitality portfolio comprising two five-star hotels in Rome and in Venice and an exclusive luxury train La Dolce Vita Orient Express. The role focuses on strategic segment development, USA and LATAM market management and development, revenue growth, and brand positioning within the global leisure travel sector, ensuring alignment with five-star standards and overall commercial objectives.

Key Responsibilities

Leisure Segment Strategy & Performance

• Define and execute the leisure sales strategy for the two luxury hotels and the luxury train
• Drive leisure segment revenue, market share, and profitability across all three assets
• Set, manage, and achieve leisure sales targets in line with cluster and commercial objectives

Market Development & Key Accounts

• Manage and grow relationships with luxury consortia agency owners, advisors, tour operators, wholesalers
• Identify new leisure markets and business opportunities for all assets
• Represent the portfolio at international trade fairs, roadshows, and sales missions
• Organize and participate in different familiarization trips

Commercial Collaboration

• Work closely with Revenue Management and commercial director to optimize pricing, availability, and packaging strategies
• Partner with Marketing to develop leisure-focused campaigns, storytelling, and experiential B2B offers
• Align with Operations to ensure delivery of promised guest experiences

Luxury Train & Experiential Sales

• Position the luxury train as a flagship experiential product within the leisure portfolio
• Develop multi-destination and hotel–train itineraries to maximize cross-selling opportunities
• Support seasonal launches and bespoke leisure experiences

Performance Monitoring & Reporting

• Together with commercial team analyze booking trends, market data, and competitor performance
• Track KPIs, forecasts, and pace to ensure leisure segment objectives are met
• Participate at weekly/monthly commercial meetings and present leisure segment performance updates to commercial director

Leadership & Brand Representation

• Provide guidance and direction to the cluster leisure sales manager currently in the team
• Ensure consistent luxury brand standards across Rome, Venice, and train products
• Act as a senior ambassador for the portfolio within the luxury travel community

Qualifications

• Minimum 8 years of experience in leisure sales within luxury hospitality
• A very solid knowledge and a strong network within luxury consortia market, especially in USA and LATAM geographic areas
• Proven track record in multi-property or cluster sales roles
• Deep understanding of luxury leisure distribution
• Experience with luxury hotels and experiential travel products
• Strong international leisure sales network

Additional Information

• Medical Insurance, integrating Collective Labor Agreement one and extended to the family
• Ticket Restaurant
• Annual leave
• ALL - Heartist Program: Employee benefit card offering discounted rates at all ACCOR locations and partner venues worldwide.
• Learning & development: Opportunity to develop your talent and grow within your property and across the world
• Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.